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Dennise H. | Elance
 
176985602337900
Last Sign-in: Feb 5, 2014

Dennise H.

The Specialist, When Customer Care Is At A Premium
   United States
  |  8:51 pm Local Time

Overview

The Specialist, When Customer Care Is At A Premium

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Your Challenges + My Solutions = Shared Success!

How may I help you?

Client Feedback:

“She is absolutely wonderful as an assistant. I loved having her help me with my projects. I am hiring her again for another project. Looking forward to a long term assistant relationship!!” (Client)

“VirtuallyAnything999 was terrific to work with and accomplished everything I needed her to within...

Read More »
May 10, 2013|Data Entry|Private|Completed
|
5.0
Apr 21, 2013|Data Entry|Private|Completed
|
4.6
Apr 14, 2013|Data Entry|Private|Completed
|
5.0
Apr 11, 2013|Data Entry|Private|Completed
|
5.0

View All »

Portfolio

Skills (10)

Tested
General Office Skills
Office Skills Test
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Telephone Handling
Telephone Etiquette Certification
My Score
avg
Email
Email Etiquette Certification
My Score
avg
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
English
English Vocabulary Test (U.S. Version)
My Score
avg
Passed
U.S. English Basic Skills Test
My Score
avg
Passed
Travel Planning
Public Relations
Admin Assistant
Content Moderation

Service Description

My name is Dennise Hughes, and it would be my pleasure to assist you with your virtual service needs.

My rates vary, depending on the project at hand. But what doesn't vary, is my dedication to completing your project with all the skill and expertise at my disposal. I will not be the cheapest contractor to bid on your project, but I will provide great value for your investment.

I am a native English speaker and writer with exceptional verbal/written communication, math and customer service skills. My impeccable office skills, and pleasant telephone voice make me a strong candidate for many types of virtual projects.

Providing service that exceeds expectations is what I can do for you. I have developed and honed my skills through my varied work experiences. With over 20 years experience in the field, I know how to get things done. I pride myself on doing my job well, and making my clients look like superstars.

I have worked as a Certified Front Desk Trainer at a 5-star luxury resort. I have managed the Catering Department for a nationwide restaurant chain. I've also been THE designated Customer Service Representative for high profile clients in the Hollywood entertainment industry. They can be very demanding, and often require special handling.

My customer satisfaction and customer retention rate is very high, due to my desire to provide high levels of service. I have also been trained in dispute resolution and am skilled in handling & resolving negative client...

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Keywords

Online Gamer
Travel Vacation Trip Planning
Writing
Proofing & Editing
Customer Service Specialist
Phone Agent
Data Entry
Research
Word Puzzles
Avid Reader
Problem Solving
E-mail
Trainer
Typing & Transcription
Manager
My Snapshot
2
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
VirtuallyAnythi...
Type
Individual
Member Since
April 2012
Elance URL
Verifications
0
Dennise H. | Elance

Dennise H.