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Stephanie T. | Elance
 
176985602337900
Last Sign-in: Mar 25, 2015

Stephanie T.

Energetic, Adept Customer Service Representative.
   United States
  |   Toledo, OH

Overview

Minimum Hourly Rate $9

Hello. There is no use in beating around the bush, I am an asset to any employer. Although I am new to Elance I am not new to providing quality service. I have been a customer service rep for over 20 years. I have worked successfully in the customer service field publicly, and as a telecommuter. I pride myself on being the consummate professional. I thrive in a busy work environment. I am totally self-motivated, reliable, and intelligent. I have superior communication, multitasking, and interpersonal skills.

I am a dedicated, conscientious...

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Skills (4)

Tested
Customer Service
Customer Service Test
My Score
avg
Passed
English
English Speaking Test
My Score
avg
Passed
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Passed
General Office Skills

Service Description

I have worn many "Hats" while working in the customer service field. I have worked as a customer service representative, a billing specialist, an operator, a sales agent, a telemarketer, and also as a technical support agent. I have activated and reactivate cellular telephones for major cellular telephone companies. I have retrieved calls for a fortune 500 tax preparation company, as well as for a major insurance company. I have also answered numerous calls for home shopping networks, pharmaceutical companies, and for the world's largest toy company. I have sold grant guides as well as internet, cable, and telephone services. I love talking to people. I am naturally calm, friendly, and polite.

So what are you waiting for? Hire me.

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Employment

Private Charity
Administrator/Secretary/Data Entry Clerk
2004 - Present
I coordinate provision of emergency assistance by screening applicants. Scan confidential files and data entry. Maintain accurate and timely confidential case records. Provide clients with...
Associated Order Processors
Operator
2008 - 2009
Assisted callers in a timely manner. Described clients services to callers. Compiled, and verified customer account information, and entered data into client database. Received several bonuses...
Voip
Customer Care/Technical Support Agent
2007 - 2007
Provided basic technical support to a large number of customers. Successfully sold services to customers. Established new customer accounts, and upgraded existing accounts. Demonstrated...
West Corporation
Customer Service Representative
2005 - 2007
Provided quality customer service while consistently responding to a large volume of calls. Demonstrated first call resolution skills. Activated and reactivated cellular telephones. Created...

Keywords

operator
sales
inbound calls
outbound calls
customer service rep
order processing
payment processing
appointment setting
internet explorer
email handling.
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
virtuallytcb
Type
Individual
Member Since
January 2012
Elance URL
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Stephanie T. | Elance

Stephanie T.