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Stephanie T. | Elance
 
176985602337900
Last Sign-in: Nov 11, 2015

Stephanie T.

Energetic, Adept Customer Service Representative.
   United States
  |  2:05 pm Local Time

Overview

Minimum Hourly Rate $14

There's no use in beating around the bush, I am an asset to any employer. I am new to Elance, but I am not new to providing high quality customer service. I am a top rated freelancer on Odesk. I have been a customer service rep for over 20 years. I have worked successfully in the customer service field publicly, and as a telecommuter. I pride myself on being the consummate professional. I thrive in a busy work environment. I am totally self-motivated, reliable, and intelligent. I have superior communication, multitasking, and interpersonal...

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Jun 1, 2015|Virtual Assistant|$29|Completed
|
5.0

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Skills (6)

Tested
Customer Service Test
My Score
avg
Passed
English Speaking Test
My Score
avg
Passed
English Spelling Test (U.S. Version)
My Score
avg
Passed

Service Description

I have worn a variety of "hats" while working in the customer service field. I have worked as a customer service representative, a billing specialist, an operator, a sales agent, a telemarketer, and also as a technical support agent. I have activated and reactivated cellular telephones for major cellular telephone companies. I've handled calls for fortune 500 companies. I have also answered numerous calls for home shopping networks, pharmaceutical companies, and for the world's largest toy company. I have sold grant guides as well as internet, cable, and telephone services. I love talking to people. I am naturally calm, friendly, and polite.

So what are you waiting for? Hire me.

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Employment

Private Charity
Administrator/Secretary/Data Entry Clerk
2004 - Present
I coordinate provision of emergency assistance by screening applicants. Scan confidential files and data entry. Maintain accurate and timely confidential case records. Provide clients with...
Associated Order Processors
Operator
2008 - 2009
Assisted callers in a timely manner. Described clients services to callers. Compiled, and verified customer account information, and entered data into client database. Received several bonuses...
Voip
Customer Care/Technical Support Agent
2007 - 2007
Provided basic technical support to a large number of customers. Successfully sold services to customers. Established new customer accounts, and upgraded existing accounts. Demonstrated...
West Corporation
Customer Service Representative
2005 - 2007
Provided quality customer service while consistently responding to a large volume of calls. Demonstrated first call resolution skills. Activated and reactivated cellular telephones. Created...
Overview  |  Job History  |  Resume/C.V.

Keywords

operator
sales
inbound calls
zendesk
customer service rep
order processing
payment processing
appointment setting
internet explorer
email support.
My Snapshot
Admin Support
4
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Clients
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Identity
Username
virtuallytcb
Type
Individual
Member Since
January 2012
Elance URL
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0
Stephanie T. | Elance

Stephanie T.