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Vanessa W. | Elance
 
176985602337900
Last Sign-in: Jun 4, 2013

Vanessa W.

Proficient Writer with Customer Service Skills
   United States
  |   Norfolk, VA

Overview

Minimum Hourly Rate $13

Enthusiastic, highly motivated, and customer driven with a well-rounded pedigree. Proficient in data entry with an average of 55 wpm and 4800 keystrokes. Proven abilities and comprehensive experience in customer service operations. Collaborative team-based personality and attitude. Articulate, polished, skilled, and effervescent.

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Skills (10)

Tested
English Vocabulary Test (U.S. Version)
My Score
avg
U.S. English Punctuation and Mechanics Test
My Score
avg
Passed
English Spelling Test (U.S. Version)
My Score
avg
Passed

Service Description

Debt Settlement Adviser/ Pre-Litigation Adviser - duties include 60+ daily inbound and outbound calls, average of 5-6 hour talk time, and data entry write financial proposals and offers to law offices, utilize my verbal negotiating skills to work closely with attorneys and paralegals on litigated accounts,

Retail Manager / Assistant Buyer - Duties include processing and filing warranty claims at the retail level, updating and maintaining 15-50 purchase orders/sales orders daily for 5 retail stores and the corporate office, write sales proposals, and train new employees.

Communications Officer/Dispatcher - Use a computer-aided dispatch system, receive emergency calls from public requesting police, fire, medical, or other emergency services, receiving and processing non-emergency and 911 emergency calls, maintain contact with all units on assignment, maintain status and location of police and fire units, Operate a variety of communications equipment including radio consoles, multiple lined phone systems, and computer systems, Enters, maintains, updates and researches information into TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunication System) databases, Perform clerical duties assigned by the commanding officer

Blogger - write blogs for a military life website/radio show. Blogs contain self-help, life experiences, product test...

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Overview  |  Job History  |  Resume/C.V.

Keywords

writing
blogging
customer service
editing
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
wampler2010
Type
Individual
Member Since
June 2013
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Vanessa W. | Elance

Vanessa W.