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Mari annalou Valdez | Elance
 
176985602337900
Last Sign-in: Jan 11, 2016

Mari annalou Valdez

general virtual assistant
   Philippines
  |   manila, ncr
  |  8:16 pm Local Time

Overview

Over the last 4 years I've been working in a BPO industry and currently working as a virtual assistant in a law firm. I learned so many things when it comes to data entry, banking, collections, health and problem solving. I've been continuously learning new things everyday. I am looking forward to build growth, career and continuous learning with your company as we provide satisfaction to all of our clients' need. these are my personal attributes- Honest, Assertive, Attentive, Direct, Broad-minded, Committed, Conscientious, Dynamic, Hard...

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Sep 14, 2015|Transcription|$77|Completed
Dec 12, 2014|Customer Service|$7,703|Completed
Jan 8, 2014|Data Entry|$0|Completed

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Portfolio

Sample 500 word essay in content writing includes researching, content writing, data...

Skills (9)

Tested
Typing
Customer Service
Customer Service Test
My Score
avg
Passed
oral and written communication
Social Media Marketing
Internet Marketing
Advertising
Internet Research
Project Management
Project Management
My Score
avg
Call Center Skills
Customer Service (Call center env.)
My Score
avg
Passed

Employment

Elance
Customer Support
2014 - Present
Email support for clients inquiring about their accounts regarding billing, technical or other issues.
Prime Phoenix Sources
General Virtual Assistant
2014 - 2015
I worked as a general virtual assistant in a law firm making follow up with specific locations. We serve subpoenas for the workers' employment records, wage and billing records for their...
AhoyDoc
phone support and live chat
2014 - 2015
We serve as answering service for medical facilities for client's that we cater. We answer inquiries thru live chat for clients making their appointment or just a simple inquiry regarding the...
VXI Global Solutions
customer account executive
2014 - 2014
I worked for a large cable service in the U.S. as a technical support for video and I also handle billing issues and a little upselling.
PinoyRecruiters LLC
Director
2013 - 2014
a progressive home-based/office-based recruitment team of “Recruiting Machines. While most of our clients are focused on their primary network marketing businesses, they tend to join one of our...
Convergys
Financial analyst
2012 - 2013
Financial analysts gather information, assemble spreadsheets, write reports, and review all non-legal pertinent information about prospective deals. They examine the feasibility of a deal and...
NCO Group
collections analyst
2011 - 2011
Develop and implement a variety of initiatives and programs focused on enhancing collection processes, reducing bad debt and churn, while improving the customer experience. Position requires...
results manila inc
healthcare representative
2010 - 2011
we focus exclusively on providing managed care services through government-sponsored programs, such as Medicaid and Medicare. We offer a variety of health plans for families and children, as well...

Education

Manila Central University
B.S. Nursing
2006 - 2009
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

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  • 12 months
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Identity
Username
wantuuu
Type
Individual
Member Since
January 2014
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Mari annalou Valdez | Elance

Mari annalou Valdez