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Debbie W. | Elance
 
176985602337900
Last Sign-in: Nov 2, 2013

Debbie W.

Customer service, Office Assistant, Web Design
   United States
Lockport
  |  4:52 pm Local Time

Overview

Minimum Hourly Rate $18

I have 10 years of customer service experience. I worked a busy call center where I dealt with all types of customer service issues. I owned an online book store so I know the importance of customer service when it comes to a business.

I tested above average in both customer service and email handling.

I have an associates degree in web design and have skills in Html and Css. I am also proficient in Photoshop and Adobe Illustrator.

I am also skilled in data entry, computers, typing, and Microsoft Office.





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Portfolio

I designed this card in Adobe Illustrator
hhttps://www.etsy.com/your/shops/CreativeArtsDesign/sections/13935971
Designed in Adobe Illustrator
https://www.etsy.com/listing/156404246/baby-boy-personalized-birth-announcement
Personalized wedding seating place cards, designed in Adobe Illustrator.
https://www.etsy.com/listing/162254491/wedding-seating-place-cards-personalized
This invitation was designed in Adobe Illustrator
https://www.etsy.com/listing/156754282/personalized-engagement-party
This website has a slideshow and was designed to sell a house.
http://www.lakemattoonhomeforsale.com
My website
http://www.creativeartswebdesign.com
Mockup for Restaurant
Animation with some humor done in Flash

Skills (10)

Tested
General Office Skills
Customer Service
Customer Service Test
My Score
avg
Passed
Microsoft Excel
Computer Skills
Email
Email Etiquette Certification
My Score
avg
Passed
HTML
CSS
English
Graphic Design
Adobe Illustrator

Service Description

Customer service is a top priority for any business. Without customers a business can't survive. I know the importance of customer service.

I am looking for a position in customer service, as I really enjoy working in customer service. I am looking for a long term position.

I have experience dealing with customers over the phone and through emails.


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Employment

Personalization Mall
Internet Specialist
2012 - Present
I use photoshop and web design skills to list items on Ebay. I handle all aspects of customer services regarding the Ebay store, including all complaints, concerns, and sales issues. Other skills...
Personal Creations
Customer Service Representative
2011 - 2012
I worked at a call center handling with all customer service issues. I also responded to customer service issues through emails. I used computer skills and typing skills. I also used Microsoft...
Warners Books
Self Employed
2004 - 2011
I ran my own internet book store where I learned everything about customer service, office skills, and how to work independently. I used a variety of software programs to track inventory. I gained...
Constant Communications
Answering Service Operator
1993 - 1995
I was an operator for an answering service. I answered the phone for over 30 different companies. I used customer service skills and typing skills in this job.

Education

Joliet Junior College
Web Design and Administration
2009 - 2012

Keywords

Customer service
Microsoft Office
Web Design Dreamweaver
Computer Skills
typing
call center
Email
Html
Adobe Illustrator
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
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Identity
Username
Warnerswebdesign
Type
Individual
Member Since
April 2010
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Debbie W. | Elance

Debbie W.