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Wayne Perera | Elance
 
176985602337900
Last Sign-in: Dec 7, 2012

Wayne Perera

Information Technology - Writer, Editor.
   Australia
  |   Malvern East, Victoria

Overview

Minimum Hourly Rate $30

18 years IT industry exposure.

Familiar with Microsoft and Unix platforms, application support issues, email servers and clients, backup servers, enterprise virus and firewall protection products, Citrix Metaframe, Oracle, Ingres and MySQL databases, network management and monitoring tools, helpdesk, change and asset management software, typical network topologies.

High quality document production: succinct management reports, process diagrams, charts, website content, manuals, technical support and training documentation.

Audience...

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Portfolio

This is the business for which a comprehensive business plan was produced. Website...
http://www.pertechcomputing.com
Community Music Victoria (CMV) is a unique not for profit organisation that uses music...
http://www.cmv.org.au
Content was created and edited for Arial Font according to specification. This was a...
http://www.arialfontsite.com

Skills (4)

Tested
Content Writing
Business Writing
Report Writing
Technical Writing

Service Description

I revise and create user and technical support manuals, BAU (Business As Usual) support processes and procedures, training materials, website content and management reports.

I have also produced a comprehensive business plan for Pertech Computing that was used to successfully acquire funding from the Australian Government to support the business during its first year of operation.

I am highly familiar with a wide variety of productivity tools and software, and my background in technical support, database and systems administration enables me to communicate and collaborate effectively with staff at various technical and experiential depths.

I am extremely committed to producing high quality documents at affordable prices, and I'm very eager to discuss your project's requirements.

Simply press the "Invite to Job" button at the top of this page to contact me, so we can get to work on your project today.

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Education

Geotrain
Introduction to Cisco Routing
-
Comtech
Periphonics IVR support and programming
-
Swinburne TAFE
Certificate III - Small Business Management
-
Sun Training
Solaris Systems Administration I & II
-
Hewlett Packard
HP-UX 10 Administration
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Monash University
Bachelor of Computing (Information Systems)
-

Keywords

writer
content
user
product
manual
process
technical
support
procedure
editor
My Snapshot
Writing & Translation
1
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Identity
Username
wayneperera
Type
Individual
Member Since
December 2012
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Wayne Perera | Elance

Wayne Perera