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William Casey | Elance
 
176985602337900
Last Sign-in: Jun 3, 2015

William Casey

'Expert QA Analyst', 'Expert Business Analyst'
   United States
  |   Keller, TX

Overview

Minimum Hourly Rate $44

I'm an experienced QA Business Analyst with 20 years of experience working with insurance actuarial and mortgage default servicing companies.

What I can offer you:
* Daily Reports.
* ADHOC Reports.
* Month End Reports.
* Identify reporting requirements; Set up QA workflow tools; coach production teams to ensure daily requirements are met.
* Test and monitor reporting tools for quality control.
* Document workflow guidelines; identify areas for improvement; coach and correct errors.

Read More »

Portfolio

Skills (9)

Tested
Customer Service (Call center env.)
My Score
avg
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
wcasey
Type
Individual
Member Since
June 2015
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William Casey | Elance

William Casey