Below is a text version of my resume.
P.O. Box 829, Grover Beach CA 93483, --
IT/Desktop Support - training, web development, help desk implementation
Hardware - Dell: Servers/Workstations/Laptop Toshiba: Laptops
Operating Systems - DOS, Win3.X, Windows 9X/2000, XP, Vista, 7, Novell
Software - Exchange 5.5/200X, MS Office 9X/200X, MS Access 9X/200X, MS FrontPage 9X/200, Netscape, IE, etc.
SW/Apps/Misc - Imaging - GHOST, Communications = PC Anywhere, Helpdesk/Call Center - Remedy, HEATMAGIC, Emulation - Reflections, Netsoft, Telnet, Misc - Meditech, Phamis, IDX, IDXRad, MS4, IE4,5,6 Netscape, AS/400 OCL, RPGII, PrintQ, Security
Ethernet, Toke Ring, ArcNet , TCP/IP, Novell/Netware (IPX/SPX)
2009 - 2010 Owner - PismoPC
Full PC support/Web development for small business and individuals %u2013 Consulting, training, data entry, Computers, Modems, Printers, Networking, CD/DVD writers, DSL, etc.
2004 - 2008
Catholic Health Care West - Home Care - Sacramento
Sole support of office staff of 30 and 120 mobile (laptop) users. Extensive User interaction/training - PC Support HW/SW, Network issues, printing, multiple application support. Dealt directly with DELL, Toshiba, Perot Systems and MISYS application development.
Direct and daily contact with management for issue containment, often times leading user group for entire state for problem determination and resolution. Attending weekly meetings to...
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