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Mark Bernert | Elance
 
176985602337900
Last Sign-in: Dec 7, 2011

Mark Bernert

Admin Support
   United States
  |   Grover Beach, CA
  |  11:27 am Local Time

Overview

My Name is Mark Bernert. I have been in IT support for 25 years and have seen or had my hands in everything IT at one time or another. I have managed large scale conversions and helped with one on one tutoring. My greatest assets are attention to detail, progress communication and personal repoir.

I am starting my own business in central californi and am looking for projects to work on as the business takes hold. I have time and resources to accomplish any project I commit to. You will be satisfied with my work ethic.

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Portfolio

Service Description

Below is a text version of my resume.
------------------------------
Mark Bernert
P.O. Box 829, Grover Beach CA 93483, --

Technical Skills

IT/Desktop Support - training, web development, help desk implementation
Hardware - Dell: Servers/Workstations/Laptop Toshiba: Laptops
Operating Systems - DOS, Win3.X, Windows 9X/2000, XP, Vista, 7, Novell
Software - Exchange 5.5/200X, MS Office 9X/200X, MS Access 9X/200X, MS FrontPage 9X/200, Netscape, IE, etc.
SW/Apps/Misc - Imaging - GHOST, Communications = PC Anywhere, Helpdesk/Call Center - Remedy, HEATMAGIC, Emulation - Reflections, Netsoft, Telnet, Misc - Meditech, Phamis, IDX, IDXRad, MS4, IE4,5,6 Netscape, AS/400 OCL, RPGII, PrintQ, Security
Ethernet, Toke Ring, ArcNet , TCP/IP, Novell/Netware (IPX/SPX)

Experience

2009 - 2010 Owner - PismoPC

Full PC support/Web development for small business and individuals %u2013 Consulting, training, data entry, Computers, Modems, Printers, Networking, CD/DVD writers, DSL, etc.

2004 - 2008
Catholic Health Care West - Home Care - Sacramento

Sole support of office staff of 30 and 120 mobile (laptop) users. Extensive User interaction/training - PC Support HW/SW, Network issues, printing, multiple application support. Dealt directly with DELL, Toshiba, Perot Systems and MISYS application development.

Direct and daily contact with management for issue containment, often times leading user group for entire state for problem determination and resolution. Attending weekly meetings to...

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Keywords

Support
Data Entry
web
online
help
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Identity
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webdweeb1
Type
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Member Since
January 2011
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Mark Bernert | Elance

Mark Bernert