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Miranda G. | Elance
 
176985602337900
Last Sign-in: Nov 15, 2013

Miranda G.

Virtual Office, Customer Support, Admin Support
   United States
  |   San Diego, CA
  |  3:46 pm Local Time

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Miranda G.'s identity has been verified.  Learn More

Overview

I am a self started with the ability to complete multiple task at a time. I use the internet many hours every day. My excellent time management skills would help me to complete every tasks efficiently.

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Skills (6)

Tested
Customer Service Test
My Score
avg
Microsoft Excel 2010 Test
My Score
avg

Service Description

Sales performance- Exceeded sales quotas by 200%. Earned several awards in recognition for performance, including the Pinnacle Award 2 years in a row; which is the highest level of achievement from the #1 Telecom co. Mentored 15 Sales Associates to help develop and implement sales strategies as well as promote team motivation through a Team Leader position. Received commendations from President or another Telecom corp on performance in Retention department. Received Rookie of the Year award 2010 as well as in top 1 percentile.



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Employment

Cox Communication
Sales & Support Representative
2008 - 2011
Responsible for retaining existing Cox customers who are calling to disconnect by assessing the customer situation and determining appropriate methods to follow in order to meet system and company...
AT&T
Small Business Consultant
2001 - 2007
My responsibilities consist of consulting residential and small business customers to recommend a variety of telecommunication products and/or services to meet customers’ needs. On every point of...

Education

National University
Public Health
2011 - Present
Overview  |  Job History  |  Resume/C.V.

Keywords

customer support
sales
data entry
administrative support
Microsoft excel
word
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
WestSupportServ...
Type
Individual
Member Since
January 2011
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Miranda G. | Elance

Miranda G.