Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Wilma L. | Elance
 
176985602337900
Last Sign-in: Feb 22, 2015

Wilma L.

Flexible Freelancer
   Philippines
  |   Cagayan de Oro City, Misamis Oriental

Overview

I am an IT graduate with 6 years experience in General IT support and Customer Service and a year experience as Cisco Network Engineer specialized in Business Class Networking Devices (CMTS, CPEs,Voip etc).
I have also done several online jobs in the past which includes email marketing, Virtual Assistant, Product Uploads (Yahoo Store), Data Entry, transcription and etc,
I am totally dedicated with my work, I'm a fast learner and can work under pressure and have great multitasking ability.

Certification: Cisco Certified Network Associate

Read More »
Jul 14, 2014|Transcription|$16|Completed
|
3.8

View All »

Skills (6)

Tested
Market Research
Operations Research
Social Media Marketing
Customer Service
E-Commerce (Yahoo Store Database Upload)
Multitasking

Service Description

SKILLS:

• Strong Communication and Analytical Skills
• Excellent Customer Service Experience
• Strong Troubleshooting Skills (LAN, WAN, Wireless)
• Strong Knowledge and Experience in Cisco Networking (Routers and Switches)
• Strong Knowledge on Switching and Routing
• Knowledge in IP Telephony (MGCP and SIP)
• Knowledge in Cable Modem Termination System (CMTS) and Cisco IOS
• Able to work under pressure and can do multitasking
• Team player, proactive and organized
• Good initiative and passion for problem solving
• Knowledge in Word Press, Email Marketing, E-commerce (Yahoo Store), Data Entry which were obtained through online jobs

Read More »

Employment

Synnex-Concentrix
Senior Product Support Specialist 2
2007 - 2014
Senior Product Support Specialist 2 2013-Present -Responsible for diagnosing, troubleshooting and lab replication to identify the root cause of the problem and provide solutions and...

Education

Mindanao University of Science and Technology
BS Information Technology
2003 - 2007

Keywords

IT
data entry
virtual assistant
email
network engineer
customer service
technical support
cisco
admin
transcription
My Snapshot
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
3.8
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
WilmaL
Type
Individual
Member Since
October 2012
Elance URL
Verifications
0
Wilma L. | Elance

Wilma L.