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Scott Douglas | Elance
 
176985602337900
Last Sign-in: Feb 18, 2014
Sorry, I am not available for new work at this time.

Scott Douglas

Salesforce Experts
   Canada
  |   Toronto, ON
  |  2:59 pm Local Time

Overview

Windmill Consulting

I am an independent software and salesforce consultant based out of Toronto, Ontario

I hold current SFDC Developer and SFDC Administrator certifications. I am an expert in all things salesforce. (custom objects & fields, reports & dashboards, APEX Triggers, APEX Code, Visualforce Pages, Sites, Portal, workflow/approval/escalation/assignment rules, security setup, etc).

I have over 6 years experience configuring Salesforce.com for sales, marketing, support, educational, manufacturing, logistical, enterprise and...

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Mar 27, 2014|Database Development|Private|Completed
|
5.0
Feb 10, 2014|Web Programming|Private|Working
Oct 22, 2013|Software Application|Private|Completed
Aug 15, 2013|Other IT & Programming|Private|Working

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Skills (10)

Tested
Salesforce.com Development
Knowledge of Salesforce Test
My Score
avg
PayPal Development
.NET Framework
C#
API
Java
jQuery
HTML5
AJAX
Amazon Web Services

Service Description

Just a few examples of process improving work I have done with the salesforce platform:

1. Implemented saleforce.com's portal technology to build a volunteer portal for a charity in Arizona. Volunteers can visit the portal to update their profile, preferred program of volunteering and availability, as well as log their volunteer hours. This projected has grown the organization's volunteer program from 3000 volunteer hours annually to 15000 volunteer hours annually.

2. Implemented salesforce.com to provide customer feedback results to a large international hotel chain. The hotel's reservation management system was integrated with their salesforce CRM, and workflow rules as well as a nightly APEX job were used to email patrons reminders of their reservation, as well as a survey 3 days after they checked out. The survey data when filled out by the patron integrates directly back into salesforce.com and utilizes reports and dashboards I developed in order to provide strategic planning for the hotel's management team of where they can improve their service. Thanks to this system, the management at this hotel can make data driven decisions on what to spend money on to improve.

3. Implemented HTML5 webforms to capture Scholarship information for a national Science & Technology scholarship program based out of Toronto. The webforms captures nominee's details, essays, photos, references, school's of choice etc. and using the salesforce.com API captures the data in real time into...

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Keywords

My Snapshot
IT & Programming
2
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
5
3
0
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
windmillconsulting
Type
Individual
Member Since
January 2013
Elance URL
Verifications
0
Scott Douglas | Elance

Scott Douglas