6 years of experience in IT Service Management, Infrastructure Operation and Windows Support.
ITIL V3 Certified (Foundation Certificate in IT Service Management)
Implementation of Domain Naming Service (DNS) in INFOBLOX.
Implementation and administration of Active Directory, DNS, and DHCP
Installation and configuration of Microsoft Outlook and Exchange.
Configure Email Clients like Microsoft Outlook, Outlook Express, and Windows mail.
Operating Systems: Windows 7, Vista, XP/2000/NT (workstation & server)
Microsoft Office (Outlook, Word,...