I'm professionally employed by a manufacturing company in Central Michigan, I support Windows server from 2003 to 2012, Exchange 2010, AD/GPO, Desktops, Mobile devices, virtual hosts, printers, Office and more on a daily basis.
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I have been in the IT industry since 1999, everything from retail to SA currently. I love technology and hardware and enjoy resolving challenging issues.
I can remotely perform Exchange server stand-ups, migrations.. File server data recovery, security troubleshooting, Server transitions, and much more.
I am A+, Network+, MCP and MCSA certified and I have direct experience with the following platforms, VMware, Barracuda, Riverbed, Cisco, XenServer, Hyper-V, Netapp, Symantec Backup Exec, and much more.
I will ask for an detailed outline of what work the client wants performed, along with any screenshots, error codes, etc before hand. I will examine it all then notify the client if I believe I can be of help. If we then both mutually decide to move forward then I'd need the requisite credentials and connection information along with after hours contact info for the main POC.
I have a very stable 3x3MB 'shotgun'd' DSL connection at my home office, I am also a night owl so I work late and I work hard. I will keep notes the entire time and will update the client often.
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Unified Brands, Inc
2007 - 2015
Support 175 local users, and over 150 remote users. Administer and troubleshoot Windows/Linux servers, LAN/VPN administration, Hyper-V and VMware administration, Server monitoring and notification....
Network Specialist II
2006 - 2007
Provided first tier technical support for manufacturing facilities in Vicksburg and Canton, MS. Supported over 75 users for all desktop and printer related issues, as well as networking and...
Applications Systems Analyst
2003 - 2006
When hired I was stationed at the MVD (Mississippi Valley District) headquarters providing IT support for over 200 local users. I supported desktops, printers, mobile phones, etc. We also...