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Welkin Jay Balingit | Elance
 
176985602337900
Last Sign-in: Jan 20, 2015

Welkin Jay Balingit

Telemarketing Professional and Article Writer
   Philippines
  |   Cebu City, Central Visayas

Overview

Minimum Hourly Rate $9

Remarkable supervisory experience in call center
Superb Telemarketing experience
Good understanding of call center operations
Proficient with MS Office suite and center technology

Read More »

Skills (6)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
Business Writing
Business Writing Skills Certification
My Score
avg
English Grammar
Report Writing
Online Writing
Editing

Employment

Gracall Intíl MNL, Inc
Team Leader
2014 - 2014
Interview and select applicants Train newly hired agents Orient agents with company policies, standards, KPIs and scorecards Present daily/monthly target and individual goal settings Distribute...
Convergys Corporation
Technical Support II
2013 - 2014
Answer customer queries on their accounts, bills or even on how to setup their cell phone Provide technical assistance to mobile users on voice, SMS and data concerns Educate users on latest mobile...
PacificHub Corporation
Acting Team Leader/ Sales Representative IV
2012 - 2013
Present monthly target and individual goal settings Provide feedback & one-on-one coaching sessions Evaluate performance of trainees and submit progress reports to Sales Managers Ensure that...
VectorBPO, Inc
Sales Support In-charge
2012 - 2012
Assisted newly deployed agents on the floor Provide feedback & one-on-one coaching sessions Conducts call listening and call calibration classes Call prospects who are interested in furthering or...
Xlibris Publishing Corporation
Sales Coach / Publishing Consultant
2009 - 2011
Handles newly endorsed sales representatives to the Prospecting /Nesting Sales Department Conduct call listening, call calibration & enhancement training/workshop when needed Provide target & goal...
Stream Global Services (formerly eTelecare)
Elite Sales Team Head Designee/ Company Sales Asso
2007 - 2009
Designated to monitor attendance and performance of the six (6) Elite Sales Agents Cascade product and target updates to the team Cold and warm calling of prospects interested to use internet...

Education

BIT International College
Masters in Public Administration
2005 - Present
Negros Oriental State University
Bachelor of Science in Information Technology
2001 - 2005

Keywords

My Snapshot
Writing & Translation
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
wjbalingit
Type
Individual
Member Since
April 2012
Elance URL
Verifications
0
Welkin Jay Balingit | Elance

Welkin Jay Balingit