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Walker&Johnson, LLC Answering Service | Elance
 
176985602337900
Last Sign-in: Apr 17, 2014

Walker&Johnson, LLC Answering Service

Specialist in Virtual assisting and Cus.Service
   United States
  |   Hammond, IN
  |  6:07 pm Local Time

Overview

BEFORE SKIPPING OVER US PLEASE TAKE A LOOK AT OUR REVIEWS!!! We've got the WOW factor! -We are a 24 Hour answering and Virtual Service Corporation servicing clients since 2009. We have been #1 top performers in Customer Service. Our company is US based and we gain trust on building long term business relationships. We give our best in every thing we do. We always provide quick and accurate service. We will always provide the best phone etiquette, sales,and customer service skills . We can manage and maintain accounts, process...

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Nov 6, 2013|Customer Service|Private|Working
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5.0
Oct 4, 2013|Customer Service|Private|Working
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5.0

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Skills (10)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
Customer Service
Customer Service Test
My Score
avg
Passed
General Office Skills
Microsoft Excel
Microsoft PowerPoint
Telephone Handling
Time Management
Microsoft Outlook
Sales
Public Relations

Service Description

Virtual Assistant- Secretarial work such as appointment scheduling, data entry, message taking, emailing for client, mailing out information, and other receptionist duties

Bilingual Answering Service- taking messages for clients needing Spanish customer service representatives

24 Hour Answering Service- Take incoming calls for clients while they are away so no calls are ever missed.

Emergency Service- Answering services for customers such as outages, or FEMA in case of disaster.

Temporary Service- Calls taken for companies during meetings, step away, lunches

Lead Generation- Services offered for clients to help with business growth. We sit down with the client and discuss a customized plan for generating more business.

Appointment Scheduling- We will take calls and schedule appointment times for your customers.

Information- We can provide you with a dedicated 800 number unless you have one and provide information to all your customers based on your business, schedule appointments and take messages.

Service Information-Provide service for directory assistance, store location information, and operator assistance.

Employee Call off service- We can provide your company with a dedicated line for employee call off. This way information has been tracked and sent to Human Resources for documentation.


Answering Service v.s Voicemail

Answering Service
Live voice on call that no important calls are ever...

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Keywords

Virtual Assistant Customer Service Data Entry Answering Service Secretary Call Center Virtual Call Center Lead Generation Telemarketing Sales Chat
Company Snapshot
6
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
WJLLC
Type
Company
Member Since
May 2012
Elance URL
Verifications
0
Team
Winter W.
Winter W.
Hiring Manager and Account Manager
Walker&Johnson, LLC Answering Service | Elance

Walker&Johnson, LLC Answering Service