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Ross Cohn | Elance
 
176985602337900
Last Sign-in: May 23, 2015

Ross Cohn

Get it done right the first time.
   United States
  |   Clifton, NJ

Overview

Minimum Hourly Rate $15

Hire a seasoned gun for all of your freelancing needs.

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Skills (9)

Tested
Email Etiquette Certification
My Score
avg
Call Center Skills Test
My Score
avg

Service Description

I have 10+ years in call centers. Everything from: HW/Pension/401k (with ExxonMobil and Heinz), Customer Care, Advanced Network Support, IT Experience, Retail, Travel , Online Shopping, Cooking, etc.

I know Word, Excel, and Power Point. Editing, proofreading, appointments, etc.

I also have access to artists, musicians, programmers - you name it on either coast and have no issues partnering with qualified associates.

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Employment

Xerox ACS
HR/IS Customer Care Specialist
2007 - 2012
Assist retirees with issues relating to their benefits and act in the capacity of a liaison between insurance company, insurance broker and employees for all benefit programs. Troubleshoot...
Cingular
Advanced Network Support
2005 - 2006
Guided clients through protocols for using data and activating Smartphones and Blackberries by accessing accounts and adjusting devices for use overseas. Assisted sales by registering accounts...
Mellon
Retiree Benefits Specialist
2004 - 2005
Supported Human Resources by providing administrative assistance and customer care for all health and welfare benefits, payroll and time sheets. Handled annual open enrollment of participants,...
Manpower
Clerical Support
2000 - 2005
Provided administrative and clerical support by carrying out various duties and responsibilities including file conversions, held desk support, server administration, and backend and internet...

Education

Montclair State University
Fine and Arts Administration
1995 - 1998
Overview  |  Job History  |  Resume/C.V.

Keywords

virtual
support
transcribe
email
research
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Identity
Username
Woodstock
Type
Individual
Member Since
August 2008
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Ross Cohn | Elance

Ross Cohn