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Johann-Liza R. | Elance
 
176985602337900
Last Sign-in: Mar 3, 2016

Johann-Liza R.

Customer Service Representative. VA
   Philippines
Laguna

Overview

Minimum Hourly Rate $3

Over the last 3 years I have worked for 3 big BPO companies as customer service representative. I have worked for SallieMae and T-Mobile USA. Handled General concerns like billing, refunds, troubleshooting, and order processing. I really love the job talking to customers from different cultures.
I know that I can do a job well because I have experiences on both financial and telecommunications account in the previous call center that I worked for..

I am RELIABLE, DEDICATED and FAST LEARNER.

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Oct 17, 2015|Data Entry|$0|Working
Oct 10, 2015|Data Entry|$16|Completed

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Portfolio

Calling potential buyers and sellers using a dialer. Getting informations needed from...

Skills (4)

Tested
Telephone Etiquette
My Score
avg
Passed

Service Description

Customer Service Representative. VA.

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Employment

NCO Philippines
Customer Service Representative
2012 - 2012
Handles Inbound and outbound calls for Telecommunications Company. Processing customer's request.
Aegis Peoplesupport
Customer Service Representative.
2011 - 2011
Customer Service Representative for a financial account in the call center. Handling both inbound and outbound calls. Processing documents and applications.

Education

Philippine Women's University
Bachelor of Science in Hotel and Restaurant Manage
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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  • 12 months
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Identity
Username
work22
Type
Individual
Member Since
February 2015
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Johann-Liza R. | Elance

Johann-Liza R.