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Wendy R. | Elance
 
176985602337900
Last Sign-in: Oct 26, 2013
Sorry, I am not available for new work at this time.

Wendy R.

Allow me to assist you!
   United States
  |   Brentwood, CA
  |  10:32 am Local Time

Overview

Minimum Hourly Rate $9

I have worked independently from home for the past 8 years and have my office set up to do the job. I am computer literate and have aquired many skills from previous work experience. Most of my work has been both administrative and customer service base. I have experience in sales, both over the phone and face to face. The key to working from home is being reliable and trustworthy, and you won't be disappointed with either from me.

Read More »
Jan 23, 2012|Customer Service|Private|Completed
|
5.0
Nov 30, 2011|Customer Service|Private|Completed
Nov 7, 2011|Other - Administrative Support|Private|Completed
|
5.0
Nov 3, 2011|Virtual Assistant|Private|Completed
|
5.0

View All »

Skills (10)

Tested
Telephone Handling
Telephone Etiquette Certification
My Score
avg
General Office Skills
Office Skills Test
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Email
Email Etiquette Certification
My Score
avg
Passed
Sales
Outbound Sales Skills Test
My Score
avg
Passed
Selling Skills Test
My Score
avg
Passed
Management Skills
Windows Mobile
Windows XP
English Grammar
English

Employment

Stepping Stone Tutors
Account Manager
2011 - Present
Receive inbound calls from customers looking for a tutor. Customer contact is essential in order to match qualified tutors to the student based on customer needs. Maintaining contact with the...
Mercantile Systems, Inc
Scheduler
2006 - 2011
Worked the first 2.5 years as an account manager, responsibilities included fielding calls from clients and timely responses to emails. The last 2.5 years I scheduled approximately 1800 mystery...
Consumer Response Service
Customer Service Representative
2004 - 2006
The primary function of this job was to ascertain whether the customer had an excellent experience at the repair shop. A script was provided, and a list of all the customers that were in for...

Education

Diablo Valley College
Associate Degree
1985 - 2000

Keywords

Customer service
admin
emails
telephone ettiquette
My Snapshot
2
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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Clients
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Private
Private
Total
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Identity
Username
wrenslow
Type
Individual
Member Since
August 2011
Elance URL
Verifications
0
Wendy R. | Elance

Wendy R.