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Judith Covell | Elance
 
176985602337900
Last Sign-in: Aug 14, 2012

Judith Covell

Excellent online help and technical documentation
   United States
  |   Pharr, TX
  |  12:33 am Local Time

Overview

As a technical writer and editor with 30 years of experience, I can provide you with highly effective online help or documentation that supports your product by satisfying current and potential customers with exactly the information they need, regardless of their level.

My pre-Elance experience as a fulltime technical writer and as a freelance tech writer and editor after completing degrees in English and French:

* 1999-2009: At VeriSign, Inc., developed online and print overviews and detailed procedural documentation of telecom and...

Read More »
Aug 24, 2011|Academic Writing|Private|Pending Cancellation
Apr 6, 2011|Technical Writing|Private|Completed
Mar 8, 2011|User Guides & Manuals|Private|Completed
|
4.9
Nov 4, 2010|User Guides & Manuals|Private|Completed
|
4.2

View All »

Portfolio

The print version of the embedded online help I wrote for the VeriSign Provisioning...
A document I wrote to show VeriSign customers and customer support how to deal with...
A document that I wrote for InformationActive, Inc.ís ActiveData For Office / SQL...
http://www.informationactive.com/index.php?option=com_content&view=article&id=303&Itemid=607

Skills (10)

Tested
Technical Writing
Editing
English Proofreading
Adobe RoboHelp
Microsoft Word
Microsoft Visio
Microsoft PowerPoint
Corel Paint Shop Pro
HTML
Adobe Dreamweaver

Service Description

What I can do for you:

* Develop new help and/or documentation (overview, user guide, technical reference) of your website or application using whatever tool you need me to use
* Update or reformat or complete your existing help
* Help you identify more precisely your documentation needs
* Test your website or application thoroughly as a user and help you identify areas where improvements are warranted
* Ensure that anything I write for you is accurate, clear, and complete enough

What I've done for Elance clients since August 2009:

* Developed a brief user guide, FAQ, and two captioned videos to document connection software for a PC broadband card
* Developed many HTML help topics, a user guide, and a few video scripts to document the new release of an application used for data analysis, auditing, and fraud detection. For a related application, reformatted, copyedited, and completely updated a training document
* Developed a user guide to document a college website application for five different types of users
* Developed user guide and administrator guide for an application used by pharmaceutical manufacturers
* Updated or developed help for a web-based application

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Keywords

telecommunications
help
manuals
guides
documentation
Company Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
writefitcomm
Type
Company
Member Since
June 2009
Elance URL
Verifications
0
Judith Covell | Elance

Judith Covell