Through many years of working on a contract basis, I gained experience from a wide range of source material, editing styles, management involvement, and scheduling requirements. The changes and differences give me the skill to work comfortably in a variety of areas for both software and hardware.
Some of the products produced are Websites, online help, user guides, release notes, specifications, tutorials and training material, network administration manuals, and responses to FP.
There have been times when software was described in detail in a manual before the software was developed or a user guide provided a detailed account of how a process was done before the hardware existed in its final form.
This Website shows some of what I can do and have done. The streaming media pieces were done using Camtasia Studio, although I equally enjoy using Captivate to produce tutorials and training material.
Highly effective in communicating with engineers and technicians to translate technical information into familiar, understandable language.
Over ten years experience showing the ability to design, write, and produce end user, technical, and administrative documentation for print, on-line, and the Web.
Created and implemented a help system targeted to utilities for billing and customer service purposes.
Coordinated and wrote user guides describing RF technology and Automated Data collection systems in compliance with ISO 9000 standards. Researched and wrote proposal for a...
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2008 - 2009
Wrote procedures and processes for Loadable Software for 747-8 and 787 and stored in SharePoint. The responsibilities included designing, writing, and maintaining a Website after converting HTML...