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Yasser Abdallah | Elance
 
176985602337900
Last Sign-in: Oct 20, 2011

Yasser Abdallah

IT & Network Engineer
   Egypt
  |   Cairo, Cairo

Overview

I’m a Communication Engineer, I graduated in 2009, my general grade is “Very Good”, project grade is “Excellent”, currently I work in “Vodafone Egypt” in the Technical Service Desk Team and my job title is “Service Desk Senior Engineer”.

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Portfolio

Skills (6)

Tested
Excellent Computer Adminstration skills
Excellent Time Management and Organization
Very Good Negotiation Skills
Excellent Presentation Skills
Able to work under pressure
Can work as a team member on individual

Employment

Service Desk Senior Engineer
Vodafone Egypt
2011 - Present
In addition to the Service Desk Engineer tasks: • Working on process improvement within the team (revising all processes). • Responsible for following up on all urgent/Global cases. •...
Vodafone Egypt
Technical Service Desk Engineer
2010 - 2011
•1st line of support for all Vodafone Egypt’s retail users, managing users accounts, supporting them in their day to day operation and handling global infrastructure problem in Vodafone stores....

Education

Higher Technological Institute
B.Sc. Communication Engineering
2004 - 2009

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  • 12 months
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Identity
Username
yasserabdallah
Type
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Member Since
October 2011
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Yasser Abdallah | Elance

Yasser Abdallah