Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Ella Y. | Elance
 
176985602337900
Last Sign-in: Sep 4, 2012

Ella Y.

Senior Customer Service Representative
   Philippines
  |   Bacolod City, Neg. Occ.
  |  11:34 pm Local Time

Overview

Minimum Hourly Rate $5

%u2022 To obtain a position that will enable me to use my strong organizational skills, educational background and ability to work well with people

Read More »

Skills (2)

Tested
Call Center Skills Test
My Score
avg
English Spelling Test (U.S. Version)
My Score
avg
Passed

Service Description

January 2011 to May 2011
Virtual Assistant for Washington Work, USA
This is a home based job through oDesk
Part time job
Conduct webinar
Email handling
Transcription
Conduct staff meeting
Responsible for ToDoList
Responsible to update worksheet

September 2010 to December 2010
Customer Service & Administration Operative %u2013 Letmatch.uk
This is a home based job through oDesk
Answering phone calls and email inquiries
Assisting customers in finding properties
Gather data from the caller and forward information to the appropriate person

September 2010 to November 8, 2010
Administrative Assistant %u2013 Lucid Engineering, USA
This is a home based job through oDesk
Setting up appointments
Updating Google Calendar
Logging data to website


March 2008 to March 2010
Technical Support Representative 2 - CONVERGYS Bacolod
Troubleshooting Internet connection
Configure & troubleshoot email client
Installing software
Working on Mac & Windows OS
Troubleshooting browser
Basic wireless configuration & troubleshooting
Installing Antivirus software configuration & troubleshooting
TCP/IP configuration
Remote access
Explained customer%u2019s bill
Accepted payments
Scheduled, dispatched field technicians

August 1, 2001 to March 2007
Executive Asst. of the Mayor - Office of the Mayor, Municipality of Moises Padilla
Designate %u2013 Tourism Officer
Designate %u2013 Municipal Administrator
Designate %u2013 Liason Officer for Barangay Affairs
Designate...

Read More »
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer
Administrative
Assistant
Support
Virtual
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
yella2011
Type
Individual
Member Since
June 2011
Elance URL
Verifications
0
Ella Y. | Elance

Ella Y.