* For the past ten years, I have led cross-functional development teams through the successful implementation of a variety of web-based and desktop software releases, evangelizing and following user-centered design principles.
* Through detailed analysis of server logs, click paths, heatmaps, and usage data, I have been able to make well-informed design recommendations to achieve desired business outcomes.
* I have planned and facilitated numerous usability studies, writing test plans, recruiting test subjects and building complex, clickable protoypes.
* I've successfully managed design, usability and web production teams and can provide a number of highly positive recommendations from current and former direct reports.
I write and send out surveys. I facilitate focus groups and usability research, conduct informational interviews and contextual studies. I analyze the data and present recommendations. When it comes to hands-on design, I create process flow diagrams, wireframe page schematics annotated with detailed functional requirements, pixel-specific visual design specifications, web-ready graphics and, if necessary, clickable prototypes built in HTML and CSS.
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