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Ysaias A. | Elance
 
176985602337900
Last Sign-in: Nov 9, 2014

Ysaias A.

   United States
  |   San Diego, CA

Overview

Objective

Provide excellent professional work and customer service in the field of Information Technology.

Skills

Self-motivated and hardworking
Enjoys working with a team as well as independently
Quick and enthusiastic learner
Excellent troubleshooter / problem solver
Good written and oral communication skills
Hands-on experience solving desktop, server, and router related issues
Familiar with basic routing and networking concepts
Efficient with the Microsoft Windows XP, Vista, and Windows 7 operating systems
Familiar...

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Skills (10)

Tested
Customer Service
HTML
Process Scheduler
Microsoft Office
SQL
Troubleshooting
Windows 7
Technical Support
IIS
Microsoft SQL Server

Employment

Data Strategies, Inc.
Software Developer
2013 - Present
Data Strategies, Inc.
Software Support Specialist
2010 - 2013
Provide 6-member team Level I/II/III support to resolve software related issues. Assist in taking 30+ Inbound calls a day. Install, configure, and verify the operation of company software. ...
UC San Diego
Bookstore Customer Service Representative
2006 - 2010
Assist in training and provide work direction for student and temporary staff in a retail environment. Process merchandise purchases, returns and exchanges in the Customer Service and Computer...
San Diego Community College District
Bookstore Stock Clerk
2004 - 2006
Merchandising and stocking books and general supplies. Shipping and receiving books i.e. verifying quantities, etc. Filing purchase orders and receiving documents. Various cashier duties...

Education

ITT Technical Institute
B.S.
-
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
yjax85
Type
Individual
Member Since
November 2014
Elance URL
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Ysaias A. | Elance

Ysaias A.