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Jaspergen D. | Elance
 
176985602337900
Last Sign-in: Dec 30, 2012

Jaspergen D.

Customer service/Technical support specialist
   Philippines
  |   Cebu city, Cebu

Overview

Minimum Hourly Rate $5

Excellent written and verbal communication skills, with an eye for detail. Extremely productive in a high volume, highly stressed, environment and a self starter with a can-do attitude.

Wide perception with handling customers as a customer service representative both phone and email support. Has 2 years experience as a level 2 technical support specialist for Internet connectivity and basic computer trouble shooting with Time Warner Cable .



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Skills (10)

Tested
Customer Service
Customer Service Test
My Score
avg
Passed
Call Center Skills
Call Center Skills Test
My Score
avg
Sales
Search Engine Optimization (SEO)
Computer Skills
Email
General Office Skills
Helpdesk
Knowledge of Microsoft Office
Phone Support

Employment

Convergys - Time warner Cable
Level 2 Technical Support Spec
2010 - 2011
Tier 2 Technical Support Representative Convergys Public Company; 10,001+ employees; CVG; Outsourcing/Offshoring industry Convergys Cebu Philippines is a corporation based in Cebu City, that...
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Clients
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Identity
Username
youredone4
Type
Individual
Member Since
December 2012
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Jaspergen D. | Elance

Jaspergen D.