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Julie H. | Elance
 
176985602337900
Last Sign-in: Nov 21, 2012

Julie H.

AA degree, customer & admin support 12 years
   United States
  |   Osceola, WI

Overview

Minimum Hourly Rate $11

I have an Associates degree in IT/Networking in addition to 12 years experience in administrative support and customer service. Data entry, administrative support, technical support, and everything in between. I offer a variety of skills along with professional, accurate, and timely work. I enjoy keeping busy and welcome challenging tasks.

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Skills (10)

Tested
Help Desk Certification
My Score
avg

Employment

Live Ops
Customer Service/Inbound Sales
2008 - 2011
Received inbound customer calls in my home office. Customers called in to order various items and I responded using scripts. I provided excellent customer service and also maintained the required...
Cloud 10 Corp
Customer Care/Technical Support
2009 - 2009
This was a short-term position that became even shorter due to lower call volume than expected. I was trained through a virtual environment on the Digital TV Conversion Project. I answered calls...
Wal Mart
Customer Service/Deli Associate
2005 - 2006
I worked in the deli serving cooked foods, meats, and cheeses. I also cooked food, sliced meats and cheeses to order and ticketed the items for the customers to purchase at check-out. Adherence...
First Student Transportation
Mapper/Charter Assistant
2000 - 2002
This is a school bus company. I mapped pickup locations on the maps for the school bus drivers. I also helped customers schedule charter bus rentals, usually via faxed orders but sometimes on the...
Wolter's Greenhouse and Garden Center
Customer Service/Retail/Data Entry
1999 - 2000
This job was split into two categories. The first part was customer service (cash register, watering plants, helping customers). but for around 2 hours per day I inputted the company's inventory...
Firstaff Employment Agency
Temporary Clerical
1995 - 1995
I was put on various short-term projects (usually one month or less), which included mostly clerical duties. Typing, answering phones, photocopying were among the common duties.
The Saint Paul Foundation
Secretary
1994 - 1995
Assisted the Executive Secretary with general secretarial duties. Also set up meetings and travel arrangements for President of company.
ATI Title Company
Mortgage Clerk
1993 - 1994
Organized and delivered mortgage paperwork to the local deeds office. Entered related data into the company's information system.
Model Cities of Saint Paul, Inc.
Administrative Assistant
1989 - 1993
This is a non-profit management (parent) company for medical/dental/and family services facilities with many locations. -- Supervised and evaluated performance of up to 5 employees on a daily...
US Army Corps of Engineers
Secretary
1984 - 1989
I performed secretarial duties for the Engineering Branch Chief and engineers These duties included large typing projects (i.e. Scopes of Work, Environmental Impact Statements) answering the...

Education

Harvard University edX
currently attending
2012 - Present
University of Phoenix
Associates Degree Information Technology/Networkin
2010 - 2012
Overview  |  Job History  |  Resume/C.V.

Keywords

clerical
admin support
technical support
customer support
customer service
administrative assistant
phone and email support
chat
microsoft office
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Identity
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yourgotoprofess...
Type
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Member Since
November 2012
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Julie H. | Elance

Julie H.