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Syed Salman Haider Z. | Elance
 
176985602337900
Last Sign-in: Jun 21, 2010

Syed Salman Haider Z.

Data entry,Virtual assistant ,Call center,Bulkmail
   Pakistan
  |   Lahore, Punjab

Overview

I am an E-Commerce Administrator by profession. By job duties include reporting to the Manager, provide administrative support in accordance with corporate guidelines to ensure maximum dollar sales volume in the most profitable way possible. Perform all duties assigned by the Manager. Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times. I have completed projects in virtual assistant, bulk mailing, data entry, academic research, etc.

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Skills (10)

Tested
Call Center Skills Test
My Score
avg
Passed

Service Description

I have a degree of Masters in Business Administration. I have also completed Oracle DBA course.
I am fluent in English ,Urdu, Arabic and Punjabi.
I have past 4 years of experience in data entry, Translation in (Arabic to Urdu or Urdu to English or Punjabi), Virtual Assistant Services, I want to complete every project which I get in future as soon as possible because this is my full time job.


1. Provide prompt and courteous service: both on the phone and in person.
A. Demonstrate friendliness and proper phone etiquette with every customer.
B. Maintain a professional appearance and work area consistent with the Handbook.

2. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions.

3. Be familiar with procedures for handling all aspects of customer complaints or disputes.

4. Resolve any customer complaints in a friendly, courteous manner. Advise the Manager of all serious complaints or incidences.

5. Compile information needed for various reports and assist in coordinating project-oriented duties at the direction of the Manager.

6. Maintain various files and confidential data; produce confidential reports and correspondence for the Manager.

7. Practice and promote teamwork at all times. Set a good personal example of attitude and performance.

8. Maintain a good flow of communication with the all auction personnel.


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Education

Al Khair University
Masters of Bussiness Administration
2008 - 2010
College of Accountant and Proffecional
Association of Chartered Certified Accountants
2008 - 2010
Punjab University
Bachlor of Commerce
2005 - 2007
Overview  |  Job History  |  Resume/C.V.

Keywords

Data entry
Virtual assistant
Call center service
Bulk Email
Word Processing
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Identity
Username
zaidi110
Type
Individual
Member Since
April 2010
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Syed Salman Haider Z. | Elance

Syed Salman Haider Z.