I am an E-Commerce Administrator by profession. By job duties include reporting to the Manager, provide administrative support in accordance with corporate guidelines to ensure maximum dollar sales volume in the most profitable way possible. Perform all duties assigned by the Manager. Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times. I have completed projects in virtual assistant, bulk mailing, data entry, academic research, etc.
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I have a degree of Masters in Business Administration. I have also completed Oracle DBA course.
I am fluent in English ,Urdu, Arabic and Punjabi.
I have past 4 years of experience in data entry, Translation in (Arabic to Urdu or Urdu to English or Punjabi), Virtual Assistant Services, I want to complete every project which I get in future as soon as possible because this is my full time job.
1. Provide prompt and courteous service: both on the phone and in person.
A. Demonstrate friendliness and proper phone etiquette with every customer.
B. Maintain a professional appearance and work area consistent with the Handbook.
2. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions.
3. Be familiar with procedures for handling all aspects of customer complaints or disputes.
4. Resolve any customer complaints in a friendly, courteous manner. Advise the Manager of all serious complaints or incidences.
5. Compile information needed for various reports and assist in coordinating project-oriented duties at the direction of the Manager.
6. Maintain various files and confidential data; produce confidential reports and correspondence for the Manager.
7. Practice and promote teamwork at all times. Set a good personal example of attitude and performance.
8. Maintain a good flow of communication with the all auction personnel.
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