Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Elyceos G. | Elance
 
176985602337900
Last Sign-in: Jul 31, 2012

Elyceos G.

TechSupport, Graphic Designing, Virtual Assitant
   Philippines
  |   Lapulapu City, Cebu

Overview

Minimum Hourly Rate $5

I am seeking a fulfilling position in an industry that offers growth opportunities and allows me to utilize my customer service and technical skills I have obtained from my experiences.

Below is a list of my current skills:
1. Excellent customer service skills
2. PC system troubleshooting (Windows XP, Vista, 7)
3. Drivers/software errors troubleshooting
4. Virus removal
5. Set up home networking
6. Photo manipulation and enhancement
7. Graphic designing
8. Creating/editing Wordpress-based websites
9. Telemarketing
10. Audio/video to text...

Read More »

Portfolio

A banner for a music bar and lounge's event
A banner for a music bar and lounge's event
A banner I created for a team in a call center
A screenshot of a Microsoft remote access tool I use for performing remote support.
A sample of photo manipulation
A sample of photo enhancement
Poster I created for a digital shirt printing business

Skills (4)

Tested
Customer Service
Customer Service Test
My Score
avg
System Troubleshooting (Windows)
Technical Support
Helpdesk

Service Description

-Troubleshoot Windows-related, drivers and software issues.
-Virus removal.
-Set up home networking.
-Graphic designing and photo manipulation.
-Set up WordPress-based Websites
-Virtual assistant.
-Data entry.
-Telemarketing.
-Cold calling.

Read More »

Employment

Comcast (Convergys)
L2 Technical Support
2011 - 2012
-Provide technical assistance to Comcast field technicians. -Activate phone and internet services.
Microsoft-Windows (Convergys)
L2 Technical Support Specialist
2009 - 2011
-Received inbound calls and provided technical support for Windows users (activation issues, installation issues, IE issues, networking connectivity issues, other drivers and software issues)....
Hewlett-Packard (TeleTech)
Desktop Support
2009 - 2009
-Received inbound calls from HP Printer users and provide technical support. -Initiated sales after service. -Performed outbound calls for follow up purposes.
AMA Computer College
Marketing Coordinator/Graphic Designer
2004 - 2009
-Planned and implemented marketing strategies. -Created graphic designs used for the marketing campaigns.

Education

Cebu Technological University
Public Administration
2007 - 2011
Saint Paulís Business School
Bachelor of Science in Commerce
1999 - 2003

Keywords

Customer Support Virtual Assistant WordPress
My Snapshot
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
zeidunn
Type
Individual
Member Since
March 2012
Elance URL
Verifications
0
Elyceos G. | Elance

Elyceos G.