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Zemila M. | Elance
 
176985602337900
Last Sign-in: May 6, 2015

Zemila M.

Customer Support Representative
   Bosnia and Herzegovina
  |   Zvornik, Republika Srpska
  |  2:22 am Local Time

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Overview

Minimum Hourly Rate $11

A multi-skilled, reliable & talented translator and customer service representative with ability to
translate written documents from English to German. A quick learner who can absorb new ideas and
can communicate clearly and effectively with people from all social and professional background.
Well mannered and fully aware of diversity and multicultural issues. Flexible in the ability to adapt to
challenges when they arise and at the same time remaining aware of professional roles and
boundaries.

Would like to work as a translator or...

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Portfolio

Skills (10)

Tested
Customer Service
My Score
avg
Passed
German-Croatian

Service Description

Professional Translator and also experienced in customer service- committed to excellence through positive results and customer satisfaction

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Employment

Sahler & Co
Outbound Call Center Agent
2014 - 2014
Outbound Caller Survey Calling Companies and doing surveys with them gathering information and adding them in a Google sheet. Writing daily reports and training other Outbound Callers to do the...
Arcoman BVBA Conectys
Call Center Agent
2014 - 2014
Inbound Call Center Agent Screening volunteers by phone (inbound calls) who would like to participate in a clinical research study. Adding they data in a computer system provided by the company and...
Youth community Zvornik
Team Supervisor
2008 - 2011
Team Supervisor Three years I worked as a Team Leader at the Youth community Zvornik , There I have obtained the following skills: - Respond to Clients requests - Collect data on trainees - deal...

Education

Bachelor of Education (B.Ed.)
Linguistics German English and Latin
2005 - 2009
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

German
Translator
Customer Support
Customer Service
phone support
email handling
data entry
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Elance Level
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  • 12 months
  • Lifetime
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Private
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Identity
Username
Zemila
Type
Individual
Member Since
May 2014
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Zemila M. | Elance

Zemila M.