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Elzen A. | Elance
 
176985602337900
Last Sign-in: Aug 12, 2013

Elzen A.

customer-service expert/recruitment/administrative
   Philippines

Overview

Minimum Hourly Rate $3

My goal is to establish a great working relationship with my Elance employers by providing exemplary performance and outstanding output delivery.

My core competency lies in client services, having been in the Business Process Outsourcing industry since 2003. I had excellent records in handling client concerns (both internal/external) with various international accounts. (services, tel co, financial services, travel accounts)

I have been exposed in dealing with diverse cultural background worldwide-(North America, South America, U.K.,...

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Skills (10)

Tested
Customer Service
Call Center Skills
English
Phone Support
Knowledge of Microsoft Office
Computer Skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales

Employment

InterContinental Hotels Group
Customer Service Representative
2003 - 2008
- Pioneered/maintained our most loyal guests' PRIORITY CLUB REWARDS /exclusive AMBASSADOR accounts; assisted our customer's by answering their queries, handling requests and solving their...

Education

University of Santo Tomas
Bachelor of Arts in Legal Management
1996 - 2000

Keywords

My Snapshot
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
zenabergas
Type
Individual
Member Since
March 2012
Elance URL
Verifications
0
Elzen A. | Elance

Elzen A.