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Yumasoft, Inc.

ACD system integrated with CRM1

by Yumasoft, Inc., last login today

ACD system integrated with CRM1  ACD (Automated Call Distribution) system integrated with CRM (Customer Relationship Management system).

Features:

- Organizing callers in queues
- Caller distribution based on the charity program they are participating in and based on information indicated in the CRM (Customer Relationship Management system) – CRM integration
- Displaying information about the caller in a pledge drive automation system for call center agents – integration with agent workplace

Main technologies: Flex4/ActionScript, Mate, Adobe Creative Suite 5, Cold Fusion, MS SQL Server 2008
 CRM |  Flex |  ColdFusion |  Call centers |  MS SQL Server
Description
ACD (Automated Call Distribution) system integrated with CRM (Customer Relationship Management system).

Features:

- Organizing callers in queues
- Caller distribution based on the charity program they are participating in and based on information indicated in the CRM (Customer Relationship Management system) – CRM integration
- Displaying information about the caller in a pledge drive automation system for call center agents – integration with agent workplace

Main technologies: Flex4/ActionScript, Mate, Adobe Creative Suite 5, Cold Fusion, MS SQL Server 2008
Tags
CRM Flex ColdFusion Call centers MS SQL Server
176985602337900
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RU
Yumasoft, Inc.

Yumasoft, Inc.

Javascript, jQuery, HTML5, iOS 6, Android, C#, ASP.NET,...
St. Petersburg, St. Petersburg
4.746683014
Not Yet Rated
25/hr
rate
About Yumasoft, Inc.
Yumasoft is a well-known outsourcing software development company. We have been working since 2003.

Our team consists of more than 60 experienced engineers, able to carry out even the most complex projects and deliver high-end software products and solutions, maintenance, and support.
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Yumasoft, Inc. | Elance

Yumasoft, Inc.