- Handle incoming phone calls
- Watch online order status
- Responding with troubled orders
- Call restaurants/customers to confirm orders
- Data entry
- Modify web content according to customer requests
- Document customer requirements
Obtaining a significant and challenging role that will enable me to take in any field that allows development is my primary objective in a job. Over the last year , I have worked in the call center industry and have been tallied with good accounts. I've dealt with outbound/outgoing calls, appointment settings and lead generation for loans modification program, mortgages, insurances, debt settlement, merchant services, ...