Grails based CRM Solution has various modules like
1. Payment Follow-Up: It takes care of Payments received, Payment Schedule & forecast.
2. Maintenance Management: It helps for Schedule & Visit Track for all the resources & Contracts
3. Commission Management System: Manages Commissions to be received from various principals for the deals closed for each product. Has a rule engine to change the commission rates application for a product for a principal
4. Customized workflows: Very User friendly workflow mapped with Deal Life Cycle
5. Account Owner Management: User access control , Role definition & Personal Data Management
6. Customer Management: Manages all critical data relating to a customer centrally mapped with effective retrieval mechanism
7. Contact Management: Manages data of all contact persons in a company/family data as Personal Details, Role & Hierarchy, Communication Details etc.
8. Lead & Opportunity Management: Manages data of various products being offered to customers, the amounts, the current status of each lead, sales person following the lead etc.
9. Target Management: Effective tool for Sales Team to plan Target & Track achievement
10. Tasks & Call Management: Allows assignment of Tasks & Calls to colleagues and subordinates for easier delegation of work & systematic follow up
11. Document Management: Allows maintaining a repository of important documents online and facilitates sharing of documents with Private, Public and Team
12. Analytical & MIS Reports: Provides various standard & MIS reports
13. Built in E-Mail Communicator: E-Mail sender facilitates Individual & Bulk Mailer
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