Rainmaker Asia is an offshore call center in the Philippines. We specialize in providing customized business solutions to dynamic companies around the world. We offer customer service, marketing, administrative and technical support to a variety of industries.
I have been in the call center industry for almost 8 years. I recently worked as an IT Helpdesk Engineer in a call center located in Makati Philippines where we support not only Manila site but also US, Canada and London. We provide first level troubleshooting via phone, email, chat and via remote assistance. I have also been doing technical support and customer service for the entire 8 years of stay in the contact center industry.