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QLogy

OTRS : Notification Management

by QLogy, last login 246 days ago

OTRS : Notification Management  Event based Auto- Notification has been set as per the customer requirement. We had set different states ( event) for which auto-mailer had been triggered both internally ( to team head for escalation ) and externally to the customer ( upon being resolved)
Description
Event based Auto- Notification has been set as per the customer requirement. We had set different states ( event) for which auto-mailer had been triggered both internally ( to team head for escalation ) and externally to the customer ( upon being resolved)
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IN
QLogy

QLogy

PHP5, MySQL Administration, Perl, Javascript, Java, ISO...
Pune, Maharashtra
4.7
Not Yet Rated
14/hr
rate
About QLogy
QLogy is focused on Improving Business Outcomes of client by setting up appropriate Enterprise Architecture to reduce the Total Cost of Ownership (TCO) of their IT Services.

Our expertise includes providing end to end Open source & Mobility Solutions. We work on Moodle, Vtiger, Asterisk, OTRS, Joomla, Magento, Wordpress, Drupal, Android, iPhone, iPad, etc.

Proper Architecture supported by knowledge of industry best practices like CMMI, ITIL, CobiT, PMBoK, Six Sigma et...
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QLogy