An example of a typical project management schedule created for a Software-as-a-Service customization project. The project included website content development such as audio and video webcasts, copywriting, and sponsorship sales and content upload, all of which are reflected in the schedule. 'Mini-schedules' for the key stakeholder groups (presenters and sponsors) are provided as well on separate tabs.
project management client services management service delivery production management risk management relationship management scope management schedule management change management
13+ years of saving my clients time and money while exceeding their customers' expectations! Expertise recognized by Elance-oDesk (now Upwork) with an ongoing engagement (as of Oct. 2013) to set up and then manage Elance Fortune 100 Enterprise client program.
In detail: A near obsessive client service focus along with a demonstrated ability to positively affect corporate bottom line, such as a 96% client repeat engagement rate, 98% client satisfaction rate, and 20% internal effici...