Hourly Rate: Not Sure
| Duration: 1-3 months
| Posted: Apr 19, 2014 | Ends: 2d, 18h |
REQUIREMENTS ** An understanding of Internet technologies such as Email, Domain Names, Content Filtering and Firewalls is important. ** Please include relevant examples of your work with your proposal. BACKGROUND - Teknas is a Cloud Security company. - We are based in Atlanta (US) and have developed our own cloud-based service that provides email and web security. - Our customers configure the service through a web-based portal. - Today we have a limited amount of end-user documentation. - To support our growth and to streamline our implementation and support processes, we would like to significantly improve our current end-user documentation. - We are looking someone to assist us with building and managing this technical documentation in our new KnowledgeBase. - The project is for 10 hours/week and is expected to last 3 months. TASKS 1. Create and implement a strategy for organizing product documentation in the KnowledgeBase. 2. Create a professional template to help maintain a c...
Category: User Guides & Manuals
Preferred Location: North America