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Fixed Price: Less than $500   |  Posted: May 03, 2015  |  Ends: 12d, 18h  |   14 Proposals
Please see attached scope. I need pricing for this. I also need to know the time it will take you to develop and samples of work you have done. Will consider high start ratings only. Will need you to design the GUI first and once approved only then will development start.
Category: Software Application       
Skills: MySQL Administration, .NET Framework, PHP       

u****anr
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| u****anr
|    South Africa
Fixed Price: $100 - $450   |  Posted: May 03, 2015  |  Ends: 12d, 18h  |   3 Proposals
We have need for customisatrion of osticket. I would prefer working with a team that has worked on this application before. We are running the latest version (1.97) and need some basic customisations which include: 1. Adding a Client database within the app and then linking this to New tickets. 2. Adding a queue system where we can create custom queues and then assign tickets to these queues. Access to queues will be controlled via the settings. Tickets can be escalated between queues and transferred between users. 3. A time entry system for each reply on a ticket. This will have a start time and end time and the time worked must automatically calculate. There must also be drop down for Billable time and non billable time. This will be used for reporting. 4. We will need reporting enhanced. This is probably the most important part of this system. We need to be able to select a Date Range, Client, Billable Hours, Non Billable Hours and generate dynamic good looking reports with gr...
Category: Web Programming       
Skills: MySQL Administration, HTML, PHP       

u****anr
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| u****anr
|    South Africa
Fixed Price: Less than $500   |  Posted: May 02, 2015  |  Ends: 12d, 6h  |   12 Proposals
We are an educational company preparing students for the Graduate Management Admission Test. Our students may have questions regarding the GMAT curriculum and/or questions about practice problems and we may need someone to help answer their questions. This should be relatively easy work and easy way to earn money. We were thinking of a flat monthly rate of $75 for now, may increase depending on volume. We are a startup so there are no clients for now. We are launching in the next 2 months.
Category: Customer Service       

l****ohu
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| l****ohu
|    Canada
Hourly Rate: $15 - $20 / hr   |  Duration: 1-2 weeks  |  Posted: May 01, 2015  |  Ends: 11d, 3h  |   8 Proposals
I am looking for a marketing research assistant to put together a list of addresses which I can use to geo-target adwords campaigns. There are two separate campaigns. One targets truck drivers, so I will be looking for a list of addresses where there are intermodal yards, truck stops, warehouse complexes etc. - places where you tend to have large numbers of truck drivers passing through. The other campaign targets motorcycle riders, so I am going to be looking for a list of motorcycle events, including location, dates and times, as well as places like biker bars where you can expect that you will have a higher concentration of motorcycle riders than you would elsewhere. Final product will be an Excel spreadsheet.
Category: Research       
Preferred Location: United States

B****irm
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| B****irm
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: May 01, 2015  |  Ends: 10d, 16h  |   10 Proposals
Looking to outsource Product Management for enterprise applications. 1) Dashboard BI 2) HelpDesk Ticketing & Knowledge Base RESPONSIBILITIES - Manage product life cycles from strategic planning to tactical activities. Idea generation for the next version and long-term strategy of existing products. - Working with sales and marketing to define customer needs, market potential, competitive analysis and marketing strategy for new and existing software products. - Create product requirements document, for use to build out products which includes but is not limited to vison/roadmaps, feature sets, use case diagrams, HTML mockups, software development environments, and software deployment environments. - Coordinate work with software developers to define product requirements. Use technical skills to improve prioritization and planning - Once the software development gets into build/release cycle, manage and conduct quality control testing. - Collaborate with Director of Marketing on d...
Category: Product Management       
Skills: Helpdesk, Product Management       

m****hmy
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| m****hmy
|    Saudi Arabia
Hourly Rate: $10 - $15 / hr   |  Duration: Not Sure  |  Posted: Apr 30, 2015  |  Ends: 10d, 3h  |   17 Proposals
Telephone handling, data entry, customer service, office assistant, operations coordinator, document controller, secretarial work, courier handling
Category: Data Entry       

m****gab
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| m****gab
|    United Arab Emirates
Fixed Price: Less than $500   |  Posted: Apr 28, 2015  |  Ends: 7d, 15h  |   13 Proposals
Hi, I am looking for an existing helpdesk software application (web based) with a MS SQL/mySQL backend that can be used for an IT company. I need something that looks great as well as is easy to use. It must support multiple user logins, ticket queues, reporting, ticket priorities, ticket escalations, email notifications. All tickets must be logged to a specific client and assigned to either a queue or a specific user. I have worked with Autotask, Spiceworks, os ticket etc. I am looking for something proprietary that you have perhaps developed for an existing client. I would like to demo your system for a dew days to see if we like it and then purchase it from you AND/OR customise it to suit our needs. Please provide demo links and login details to your helpdesk system. Also specify your systems cost. NOTE: We would like to host this app on our own CLOUD servers. Thank you.
Category: Software Application       
Skills: MySQL Administration, .NET Framework, PHP       

u****anr
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| u****anr
|    South Africa
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 28, 2015  |  Ends: 7d, 14h  |   43 Proposals
We have a permanent full time job for a qualified I.T. helpdesk operator; Your duties include; Responding to chat based support requests, assisting the client where you can and escalating the ticket to senior staff if you are unable to assist Managing our suppport mailbox and dealing with emails as they arrive there Managing our help desk, dealing with or scheduling other team members on tickets as they appear for dispatch.
Category: Technical Support       

S****ons
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| S****ons
|    Australia
Hourly Rate: Less than $10 / hr   |  Duration: 7-9 months  |  Posted: Apr 24, 2015  |  Ends: 3d, 23h  |   103 Proposals
I'm looking for an email-only customer support agent to handle refunds and general customer support for our desktop software application. This is an **ON-GOING** position for a minimum of 1 year. Responsibilities include: -Responding to customer inquiries 5 days / week -24 hour maximum response time -Helping customers activate their software with their license key, via email only. -Helping customers download their software, via email assistance. -Processing refunds on occasion Qualifications: -You should have excellent customer service skills and speak/write in perfect English -1 year or more in customer support field -Above average technical experience with Windows XP/7/Vista/8 operating system. -Be independent and work WITHOUT constant supervision -Have a desire to truly help our customers and make sure their HAPPY :)
Category: Customer Service       
Skills: Customer Service, Email Handling, Helpdesk       

c****ent
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| c****ent
|    United States
Fixed Price: Not Sure   |  Posted: Apr 24, 2015  |  Ends: 3d, 17h  |   30 Proposals
One our clients is a reseller of the Adobe Connect software. In office hours they can do the first line support, but outside office we are looking for a partner who can do the first line support. These are your tasks: 1. Pick up the phone if a customer calls. We need to purchase a German telephone nummer for this. All calls need to be answered in fluent English 2. We will provide you with more information about Adobe so that you can answer the relatively easy questions. Complex questions are for the second line of support 2. A summary of the call must be written in fluent English and inserted in our project management system We need you for 96 hours per month. We can expert 1 or 2 calls per hour max. However, it can be more hours or more calls per hour. Please provide us with a quote. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate,...
Category: Customer Service       
Skills: Customer Service       

b****n11
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| b****n11 *
|    Netherlands
Fixed Price: Not Sure   |  Posted: Apr 23, 2015  |  Ends: 17d, 21h  |   16 Proposals
- In-depth knowledge of MySQL 5.x and SQL Server 2008 and higher - Experience in logical and physical data modeling. - Extensive knowledge in Relational Database Systems (MySQL and SQL) - General programming and scripting abilities - Experience with Unix/Linux in a multi-domain environment including basic commands and shell scripting - SQL Server to Oracle replication, MySQL native replication - SQL Server Integration Services (SSIS) - Good written and spoken English - Good database documentation - MySQL and/or SQL server certification - Experience in designing indexes, SQL queries, and resultant explanation of access paths for optimization - Well versed in database performance tuning, especially SQL tuning Skilled in backups & recovery - Replication: master-slave, master-master-slave - Query tuning: adding/removing indexes, rewriting queries for better performance - Configuration tuning: for query and overall database performance - Experience monitoring and troubleshooting MySQL ...
Category: Database Development       

L****ems
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| L****ems
|    United States
Hourly Rate: Less than $10 / hr   |  Duration: Not Sure  |  Posted: Apr 22, 2015  |  Ends: 2d, 3h  |   30 Proposals
Greetings, Our website development company in Portland, Oregon, USA is looking for a technical support person to help support our existing developers with the miscellaneous tasks of setting up hosting accounts, and helping maintain websites. Required: Availability during Pacific Standard Time (PST) (GMT - 8) Skills we're looking for: 1. Basic hosting account setup with 3rd parties like HostGator.com, BlueHost.com, and others 2. Uploading / downloading files to servers (FTP / SSH / SCP) 3. Content editing in WordPress, Drupal and MODx 4. Zipping files 5. Resetting passwords 6. Image resizing 7. Website Backups, including MySQL backups 8. Simple HTML changes (optional) 9. Experience with Helpdesk support and project management tools like Basecamp, Asana, Redmine, Pivotal Tracker, JIRA or others Note that this is not a development position, but any experience with basic HTML / PHP / MySQL development will be beneficial. Thank you for your proposals!
Category: Technical Support       

s****ive
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| s****ive
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 22, 2015  |  Ends: 16d, 22h  |   3 Proposals
Customer support chatters required Hello, We are Optix Resolve, an experienced technical support company This job listing is in the sales department. The job includes: * Conversing with both potential clients * Offering potential clients the best possible plan to amend their needs Requirements: * Professional and polite attitude * Correct English grammar and spelling Technical Experience is preferred
Category: Other - Sales & Marketing       
Preferred Location: Philippines

O****eHR
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| O****eHR
|    United States
Fixed Price: $1,000 - $5,000   |  Posted: Apr 21, 2015  |  Ends: 15d, 18h  |   24 Proposals
Summary: BJS Distribution is a two man home delivery service, offering an enhanced delivery experience with bespoke services. We have deployed over 70 active two man teams within a network that spans the United Kingdom. Given our scale and growth we need to effectively manage mobiles devices within our business. We seek to develop an android application which caters for our business model and requirements. More information about our business is available at   [obscured]  / Application requirements: The application is required to record a variety of data from day-day operations. This includes call logs, sms, call recordings and images taken with the device. Additionally the application should restrict access to the device and display only approved apps. To manage the devices effectively we require a web based control panel for staff to be able to remotely review and amend the configuration of each device as well as generate basic reports. Detailed requirements: Our vision...
Category: Mobile Applications       

B****ion
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| B****ion
|    United Kingdom
Fixed Price: Less than $500   |  Posted: Apr 09, 2015  |  Ends: 4d, 2h  |   6 Proposals
We need a website designer + developer for Zendesk helpdesk portal. Here is the project description 1. Customize Header and Footer 2. Add Icon Link to Side Bar 3. Mobile Friendly 4. Multi Language Friendly 5. above Customization to be used on other multi brand Zendesk Portal Thanks
Category: Website Design       
Skills: CSS, HTML, PHP       

s****wzy
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| s****wzy
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Apr 07, 2015  |  Ends: 1d, 21h  |   4 Proposals
Overview: Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Program Management support services. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Responsibilities: Citizant's customer, a directorate of the Department of Homeland Security, needs a strong IT management team to support research activities into systems and products that will bolster the way we protect our country. As an integral part of this team, the Systems Analyst will provide IT service desk support, coordinate IT sy...
Category: System Administration       
Preferred Location: North America

S****isi
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| S****isi
|    United States
Hourly Rate: Not Sure   |  Duration: Not Sure  |  Posted: Mar 27, 2015  |  Ends: 51d, 6h  |   29 Proposals
Hello. We are interviewing for a US based (only... please don't apply if you are not based, and licensed to work in the US) tech support position of level 1/ level 2 helpdesk specialist. As an IT consulting firm, we deal with daily projects and tickets, and have some overflow of work, and reactive customer support requests, that needs to be addressed. We are looking for a skilled and responsible person who can perform the following tasks: 1. troubleshoot virus and malware infections 2. assist with end-user MS office program related issues 3. setup/ troubleshoot and implement google apps and hosted exchange mailboxes on clients computers and phones. 4. troubleshoot simple AD requests like user accounts, permissions, folder sharing etc. 5. assist our engineers with any other related tasks (overflow work) related to Windows based computers. The position requires availability between 8 am and 6 pm MST (on-call basis). You will have to sign a NDA and background check consent form in or...
Category: Technical Support       
Preferred Location: United States

E****LTS
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| E****LTS
|    United States
Fixed Price: Not Sure   |  Posted: Dec 06, 2014  |  Ends: 32d, 19h  |   25 Proposals
I am interested in starting a website that functions similar to Angie's List.com, TripAdvisor.com, or Yelp. Bidders must provide samples of similar projects they have completed and list features and functions of the script. The site must have the following, but buyer is open to other feature suggestions: Membership capability such aMember, WishList, etc. Fraud detection functionality that will identify fake reviews by using IP address comparisons or other means or services. Ability to accept advertising, banners, featured companies, etc. Helpdesk type email functionality SEO optimized Platform recommendation and why Blast and targeted email capability Ability to add functionality for smartphones, tablets, etc. Cost for monthly or annual technical support. The successful launch of this project will lead to other enhancements .
Category: Web Programming       

j****fan
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| j****fan
|    United States
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