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based on 39,880 client reviews
  • $40 hourly
    20+ Years Of Virtual Assistant & Customer Service Experience I focus on providing reliable, thorough and honest VA work for positive impact businesses. 🥇 "I have had the pleasure to work with Caoimhe on many occasions. She has always been very professional, punctual and always delivered before the deadline which I truly appreciated! She has helped with highly sensitive project proposals and always offered her expert advice to accommodate tasks and ensure the best possible result for everyone involved. I wish her a lot of success on her ongoing professional endeavours - everyone will be lucky to have her on their team!" - Elina Grave, Professional Digital Partnership Manager Hi, I'm Caoimhe, from Ireland 🇮🇪 I offer a variety of virtual assistant services and solutions to help businesses and organisations make more time for what they do best. Here are a few highlights of the areas I can help you with: ☞ Customer Service ☞ Email Management (I love an empty inbox!) ☞ Internet Research ☞ Social Media Maintenance ☞ Proofreading & Editing ☞ Report Writing ☞ Travel Planning ☞ Light Bookkeeping ☞ Calendar Management ☞ Personal Life Management ☞ Digital Marketing Support ☞ Transcription I'm a native English speaker with an honours Bachelor's degree in English. I have a personal interest in the study of language and am meticulous about grammar and punctuation. I would consider myself to have exceptional editorial and research skills. My background includes 20+ years of virtual assistant and customer service experience. Over the last few years, some of the roles I've been in have been Virtual Assistant, Event Producer, Community Outreach Officer, Data Researcher, Editor, Proofreader and Web Administrator. I consider some of my greatest strengths to be honesty, reliability, loyalty, conscientiousness and my love of organisation! You can rely on me to get the job done well and on time. ------ 🥇 "Caoimhe worked for me as an event producer, PA, and hospitality manager since September 2016. I have no hesitation in recommending her, as she is highly responsible, conscientious, dedicated, detail-oriented and a great host. She would make an excellent choice!" - Tobias Slater, Managing Director for The Summer House Weekend ------ Tech Details: I use an Apple MacBook Air and have a 100MBPS wifi connection. Some of the platforms I can help you with include: ✔ Social Media (Facebook, LinkedIn, Instagram, Pinterest, Twitter, YouTube) ✔ Scheduling (Calendly, Doodle, Hootsuite, CreativeStudio, Buffer, LearnCube) ✔ Customer Relationship Management (Hubspot, ActiveCampaign) ✔ Event Planning (Eventbrite, MeetUps, Brown Paper Tickets, Egencia) ✔ Task Management (Evernote, Trello, Asana, ClickUp) ✔ Cloud Storage (Dropbox, Google Drive) ✔ Admin & Email Management (Google Suite, Microsoft Office, Streak, Mailchimp, Airtable) ✔ Communications (Zoom, Skype, Slack, Voxer, Whatsapp) ✔ Light Bookkeeping (Wave, Paypal, Stripe, QuickBooks) ✔ Website Maintenance (Squarespace, Wix, Carrd) ✔ Design (Canva, LucidChart) ✔ Marketing Management Tools (Sellics) ✔ Cloud-based Data Entry (Fastfield) Thanks for learning about me. If you'd like to work with me, please invite me to your job. I look forward to freeing up more time for you! Caoimhe Goggins
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    Editing & Proofreading
    Travel Planning
    Customer Service
    Report Writing
    Social Media Plugin
    Project Management
    Scheduling
    Light Bookkeeping
    Administrative Support
    Data Entry
    Email Support
    Google Docs
    Google Sheets
  • $15 hourly
    I have 18 years of experience in the BPO industry and Remote. Handled various programs including Sales, Customer Service, Technical Support and Outbound campaigns. 12 years experience in Team Handling in Corporate and Remote.Earned leadership status by setting inspirational goals and setting examples.Superb organizational, motivational, management and time management skills. DIALER & CRM USED; Quick Books Hubspot, Talk Desk Mojo, Xencall, Callshaper, Vulcan7, Kixie, Ring Central, GoHighLevel, NICE and SalesForce, Pipedrive, SAGE CRM and Call Tool. As a Team Lead, I do Performance and Motivational Coaching. Performance Improvement Plan ( PIP) I can work following any time zone. I can deliver less than 40 hours a week. I am also available during weekends. Experienced in HR position responsible for identifying qualified agents, conducting interviews one-on-one and over the phone as well. Admin tasks like preparing contracts and job offers. Sales experience on Solar Panel. Combination of sales and Customer Service experience on hard-selling VOIP products. Sales experience in student loan consolidation. Experienced as Quality Analyst for TSR/CSR account before becoming a Team Lead. REMOTE: : April 2016 – Present. Total of 7 years in Admin Tasks, Sales, Cold Calling and appointment setting experience. 2 years and 9 months Operations Supervisor for Sales Program Medicare Advantage. 2 years experience as Sales Team Leader for Cold Calling, Lead Generation and Appointment Setting projects based in New York. The role includes intensive 1 on 1 Coaching, Performance Review and Close live monitoring. Experienced VA, Real Estate Australian and US-based client. Responsible for preparing contracts, uploading and downloading files requested, and answering and checking client emails. Receiving calls- inbound. Appointment setting. Total of 8 years of Remote Sales Experienced in B2B, Lead Gen campaigns, Cold Calling appointment setting for Security Services in Australia, SOLAR Panel Insurances and Credit Repair. – B2B and B2C
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    Cold Calling
    Online Chat Support
    Customer Service
    Email Communication
    Scheduling
    Cross Functional Team Leadership
    Administrative Support
    Lead Generation
    Data Entry
    Appointment Setting
  • $25 hourly
    *Registered Nurse (Associate Degree) *18+ years working for Health Insurance Company *HEDIS experience *HIPPA knowledge *Medical Terminology knowledge *Knowledge of CPT and ICD-9 codes *Data Entry skills, good organizational skills, able to enter data correctly with strong attention to detail and able to handle multiple tasks. (Familiar with Microsoft Word and Excel software) * Excellent communication skills, whether in person, by phone or through correspondence. * Detail oriented. * Time management skills, can stay on task and complete work in timely manner. * Dedicated home office with high speed internet, access to computer, printer and phone.
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    Mental Health
    Quality Assurance
    Nursing
    Interpersonal Skills
    Microsoft Outlook
    ICD Coding
    Microsoft PowerPoint
    Customer Support
    Electronic Medical Record
    Administrative Support
    English
    Time Management
    Microsoft Word
    Microsoft Office
    Microsoft Excel
  • $30 hourly
    I am trilingual and master the English, Dutch and French language. I am a dedicated, flexible and hard working freelancer. With 15+ years of experience as a community/account manager, office manager and translator, your project is in good hands with me. My extensive knowledge of social media, commercial spirit and administrative skills make sure I can offer a wide range of services. I am most effective when I can contribute creative ideas, solve problems, and remain apprised of the latest practices and technologies within my field. Some of the programs I work with are Word, Excel, PowerPoint, Prezi, Photoshop, Indesign, Illustrator, WordPress, MailChimp, Slack, Trello, Hubspot, GoHighLevel, Klaviyo, Atlassian, Gorgias.
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    Customer Support
    Blog Commenting
    Administrative Support
    Writing
    Data Entry
    French
    English
    Dutch
    Translation
    Proofreading
  • $25 hourly
    20 Years in the Customer Service industry. Hired, trained, and developed new employees and instructed/monitored current employees with various employers. Correspond with various partners as well as agents to cultivate a steady flow of clients with past companies. Coordinate public/private events for clients for booking set up, receiving payment, and quality assurance follow-up. Handle customer complaints, suggestions, and refund requests. Aided with correcting glitches and helped develop, test, and implement updates with dev teams. Reconcile company charges and investigated fraud. Manage payment schedules for partners and troubleshot with partners for a more effective payment method when needed.
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    Payroll Reconciliation
    Stripe
    Google Sheets
    Google Docs
    Multitasking
    Event Management
    Task Coordination
    Partnership Development
    Leadership Development
    Administrative Support
    Supervision
    Email Communication
    Customer Support
    Freshdesk
    Phone Support
  • $15 hourly
    I've been handling Accounts Payable roles for over 6 years. I'm processing the full cycle of invoice posting and allocationg to the correct GL code and profit center. Upload invoice data in the accounting system and processed at least 200 invoices per day to meet all internal and external SLAs. I also handled vendor payments as well as vendor master setup in the system. I also take part in expense report audit and credit card statements reconciliation. Provided administrative support to the Finance Manager in research and reporting financial records while having high discretion. Effectively communicate via phone and email ensuring that all admin support duties are completed accurately and delivered with high quality and in a timely manner. I can help you with various administrative tasks, including answering emails and phone calls, scheduling meetings/appointments and making travel arrangements. I am equipped in using Google Calendars, Google Spreadsheets, Google Docs and Microsoft Office. I also know how to create visual content in Canva such as poster, presentations and videos. Strong professional with a Bachelor of Science (B.S.) Major in Financial Management focused in Business Administration and Management. Technical Skills: - Proficient in SAP program and applications - Quickbooks and Cargowise Expertise - MS-Word, MS-Excel, MS-Powerpoint - Data Entry - Canva Personal Skills: - Excellent written and verbal communication skills - Detailed-oriented, efficient and organized professional - Possess strong analytical and problem solving skills - Ability to work with coworkers in a professional manner - Fast Learner, Adapt well to changes and pressures in workplace
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    Bookkeeping
    Administrative Support
    Microsoft Outlook
    Email Communication
    Intuit QuickBooks
    Data Entry
    Accuracy Verification
    SAP
    Accounts Payable
    Bank Reconciliation
    Microsoft Excel
    Microsoft Word
    Computer Skills
  • $20 hourly
    With a solid foundation in customer service, I am dedicated to crafting exceptional experiences that redefine our interactions with customers on a personal level. My commitment is to deliver not just satisfaction but a truly delightful encounter. Being a strategic problem solver with an operational mindset, I excel in grasping the bigger picture and transforming high-level business goals into tangible, actionable plans. This proficiency empowers me to navigate challenges seamlessly, ensuring a smooth and effective contribution to organizational success. Please find a list of tools I am proficient with: CS/Helpdesk platforms ✅ Intercom ✅ Freshdesk ✅ Zendesk ✅ HelpScout ✅ Drift Email ✅ Gmail ✅ Microsoft Outlook ✅ Yandex Project Management ✅ Trello ✅ Asana ✅ Freedcamp Others: ✅ Salesforce ✅ Slack ✅ Microsoft Teams ✅ Notion ✅ Sharepoint ✅ Hangouts ✅ GSuite (Docs, Sheets, Drive, Slides) ✅ Excel
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    Answered Ticket
    Bug Reports
    Customer Support
    SaaS
    Ticketing System
    Customer Service
    Intercom
    Technical Support
    Administrative Support
    Online Chat Support
    Freshdesk
    Email Support
    Zendesk
  • $50 hourly
    I work as a virtual personal assistant for high-level executives, managing busy calendars, & scheduling/confirming meetings & appointments for very fast-paced lifestyles. I adapt to meet the individualized needs of each of my clients - including researching & booking both domestic & international travel, creating & proofreading contracts, coordinating a podcast, managing social media profiles, overseeing accounts and billing, reading & giving feedback on scripts, and light graphic & web design (Wix, Canva, Squarespace). I bring my creativity and varied skill-set to each of my jobs, and the willingness to learn & continue to grow. I also worked for 3 years in an administrative & coordinator position in an educational setting. There, I was promoted twice, each time with a 25% pay increase. What sets me apart is that I work quickly & accurately. My work is detailed & comprehensive. I also have experience with creative writing (reviews for online publications, scripts for the entertainment industry), as well as transcription (interviews, etc.). Most recently, I have worked as a freelance screenwriter for production companies & actors. I am extremely detailed in researching & organizing data, setting meetings to ensure no double-bookings, and following-up on emails, projects, etc. I have completed comprehensive data entry (such as from hardcopy forms, handwritten cards, business cards, or web data) into spreadsheets. I am fluent in English, and have proficient copy-editing skills in English spelling & grammar. I am professional & friendly in all communication - whether written or oral. I have a typing speed of 70-80 WPM. I am extremely familiar with Microsoft (Docs & Excel), Google (Docs, Sheets, Forms), and use them on a daily basis. I have used FileMaker, Sugar CRM, Empower, & 8x8 VirtualOfficeVoicemails on a daily basis, and run reports or analyzed data from them. I am also familiar with mail-merge apps to send mass e-mailings (such as Yet Another Mail Merge), as well as teamwork apps such as Notion, Asana, Slack, & ClickUp. I also have a background in customer service, and am friendly, responsible, & positive. I am flexible with time (mornings, evenings, weekends), and extremely communicative.
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    Draft Correspondence
    Screenwriting
    Administrative Support
    Creative Writing
    Google Sheets
    Google Docs
    Microsoft Office
  • $20 hourly
    I am a dedicated Tech Virtual Assistant with 7 years of experience as a Virtual Assistant and 10 years of previous corporate experience in administration, communications and marketing, mainly in the real estate sector. My corporate background includes work in positions such as Administrative Assistant, Executive Assistant, Marketing Researcher and Marketing, PR and Advertising Specialist. For the last 7 years, I have been working as a Virtual Assistant helping small and medium-sized companies and individuals with the day-to-day running of their businesses. I have worked with clients within many industries, such as e-commerce, software, real estate, marketing, coaching, food, interior design, construction, health and beauty and other. I’m fluent in English and Spanish and have basic knowledge of French. I have a Bachelor degree in Business Administration (Management) and a Master Degree in Hospitality (International Tourism) obtained at the University of Economics – Varna, Bulgaria. I’m a swift learner, especially concerning new software and technologies. Until now, I have worked with the following tools: Windows, MS Office (Word, Excel, PowerPoint, Outlook), Adobe Photoshop, Adobe Indesign, PDF, Social Media, Buffer, Hootsuite, Shopify, Wordpress, Weebly / WooCommerce, Wix, Squarespace, Google Docs, Google Spreadsheets, Google Forms, Ontraport, Mailchimp, Sendinblue, Sendgrid, ActiveCampaign, Mailerlite, ConvertKit, Hubspot, HTML (entry level), Canva, Zapier, Upviral, ClickFunnels, Unbounce, Teachable, LearnDash, Zenler., Woobox, Teamwork, Asana, Trello, Airtable, Clickup, Bluesnap (payment processor), Shipbob, Paperform, Google Forms, Audacity, The Videopad Editor, FlashBack Pro, YouTube, Vimeo, Zoom, Slack and more. My skills are: ✅ Virtual Office Administration – full administrative assistance, email support, scheduling and calendar management, creating and managing databases of contacts and customers, CRM, managing and sorting files using Dropbox or Google Drive, document management, document conversion, content formatting, reports running, basic bookkeeping, form development, etc. ✅ Website / Blog Management, including editing and light design, SEO ✅ Content Management ✅ Email Marketing and Automation ✅ System Setup ✅ Customer Support via email and chat (phone calls are not an option) ✅ Internet Research ✅ Market, Customer and Competitor Research ✅ Lead Generation / Email List Building ✅ Landing Page Building ✅ Project and Event Management ✅ Software Developers support ✅ Marketing / Digital Agencies support ✅ Coaches Support / Online Course Management ✅ E-commerce – product descriptions writing, products uploading, image research, manipulation and uploading, Shopify ✅ Real estate agents support - transactions / listings / digital marketing / email communication ✅ Data Entry and Data Analysis ✅ Database/CRM Management ✅ Graphic Design (for the Web) ✅ PowerPoint Presentations ✅ Social Media Management and Group Moderation ✅ Translation (English-Bulgarian, Bulgarian-English, Spanish-Bulgarian, Bulgarian-Spanish, Spanish-English, English-Spanish) ✅ Proofreading of Bulgarian texts ✅ Website Reviewing / Auditing ✅ Video / Audio Editing I am reliable, attentive, detail-oriented, critical and self-critical, self-starter and self-motivated, with a proven ability to work independently and with my own equipment. I am fully committed to every project and work with pleasure. I always enjoy and welcome new challenges and development opportunities. I have strong personal interests in technology, health and medicine, interior design and culinary. My current availability for new projects is around 5 hours per week. Looking forward to working with you! Yana
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    Problem Solving
    WordPress
    Customer Service
    Marketing Plugin
    Technical Support
    Administrative Support
    Automation
    Social Media Website
    File Management
    Critical Thinking Skills
    Email Communication
    Data Entry
    Email Marketing
  • $30 hourly
    Hello! Looking forward to assisting with any needs my clients might have in order to make their lives easier! I'm a highly motivated and resourceful freelance virtual assistant. With a passion for organization, efficiency, and helping others succeed, I am dedicated to providing top-notch virtual assistance services tailored to meet your specific needs. As a virtual assistant, I prioritize precision and accuracy in every aspect of my work. I possess excellent written and verbal communication skills, allowing me to clearly convey information, ask relevant questions, and promptly respond to inquiries. I am adept at understanding and interpreting client instructions, ensuring that I deliver precisely what is expected. Let's collaborate and make your professional life more streamlined and efficient!
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Receptionist Skills
    Customer Support
    Typing
    Email
    Legal Transcription
    Audio Transcription
    Data Entry
    Office Administration
    Administrative Support
    Virtual Assistance
  • $20 hourly
    WELCOME TO MY PROFILE! I'm a Customer Service Expert with 7 years of professional experience in the customer service industry and I'm also a Virtual Assistant with over 1-2 years of experience covering a wide variety of tasks to ensure business owners are provided with the correct assistance for their needs. CUSTOMER SERVICE Ensuring customer satisfaction is my top priority. Satisfied customers are the results of having an excellent customer care experience, and that will, in turn, help your business grow. This is where I come in and my goal is to make sure that all of my clients and customers are happy with my care. I'll be there to ensure that each customer interaction will contribute to the overall success and growth of your business. And as for dealing with difficult customers, I'll use that as an opportunity to build connections and to showcase that your company has nothing less than the best quality customer care. VIRTUAL ASSISTANCE Being a virtual assistant is a never-ending learning process so having a desire to develop skills and absorb new information is one of the tops skills that I have. I'm very good at multi-tasking, and that's also true for project and time management. On top of that, I make sure that everything is organized while paying excellent attention to details because I strongly believe that the smallest details could potentially have the largest impact. Finally, I give my best in everything I do. I have a strong desire for success because I have my family as my inspiration. If you need someone who is going to show up, perform their skills promptly and consistently grow with your company, THAT'S ME. Thank you for your consideration and I look forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Project Management Support
    Customer Service
    Customer Satisfaction
    Email Etiquette
    Administrative Support
    Virtual Assistance
    Multitasking
    Email Communication
    Customer Support
    Communication Skills
    Online Chat Support
    Email Support
    Zendesk
  • $60 hourly
    As a skilled executive assistant, I save fast-paced execs, start-up founders, and high-net-worth individuals time and money by tackling the critical operational details so you are free to maintain a laser focus on high-value, big-picture objectives. I have the skills, experience, and background to deliver exceptional results. My bachelor's degree provides an academic background in professional writing and business which has been fleshed out by over a decade of life experience in various disciplines. My areas of experience include corporate-level retail buying, apparel and marine retail store management, airline industry customer service, fashion styling, amateur radio, and emergency medicine. • Professional Writing - BA, Interdisciplinary Humanities: Professional Writing, Business • Business Management - 10+ years experience My network of professional contacts affords me, and you as my client, the benefit of expertise gained from individuals who are among the best in their fields. My unique experience coupled with my professional network leads to a higher caliber of finished work which I look forward to creating in service of your company.
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    Scheduling
    Writing
    Aviation
    Executive Support
    Lifestyle & Travel
    Administrative Support
    Automotive
  • $10 hourly
    Formerly an outbound call and quality assurance specialist, responsible for validating sales, audio editing, and coaching agents. For the past four years, I have been a freelance virtual assistant for a variety of clients in the US and other countries. I have received one-on-one intensive training in SEO, WordPress, and other online marketing tasks. My projects have included SEO, social media, maintaining WordPress sites, site QA, content posting and formatting, SEO site reviews and web research. I have a considerable amount of experience in Google Sheets, Google Docs, WordPress, keyword research and basic HTML.
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    Social Media Plugin
    Instagram
    Administrative Support
    Podcast
    Lead Generation
    WordPress
    Online Research
    Data Entry
  • $10 hourly
    Welcome! I am a top-rated professional freelancer. Who is keen on taking ownership of the work and completing the project under minimal supervision! I can help you with the Following service. ★★★★ Administrative Support ★★★★ Managing calendars | Appointments and Emails | Preparing reports | Personal tasks | Email Management | Sales Outreach | Zoom/Skype Meetings | Slack | Dropbox | WhatsApp | Canva ★★★★★ Project Management ★★★★★★★ CRM Management | Team Building | Project Coordination | Risk Management | Quality Assurance | Generating Progress Reports ★★★★★★★ MS Excel Expert ★★★★★★★ Excel and Google Sheets Tasks | Graphs Chats and Visuals in Excel | Google Sheets | PDF to Excel | Google Sheets | CSV | Word and Vice Versa | Powerpoint Slides | Content Writer ★★★★★★★ Lead Generation and Outreach ★★★★★★★ Personalized and Scripted Outreach | Social Media Outreach | Email Outreach Open to your suggestions and your conceptual ideas. If you have anything in mind, Feel free to message me! best regards Keywords: Virtual Assistant, back office support, executive assistant, personal assistant, hospitality, service, office, remote, customer support, email handling.
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Digital Marketing
    Administrative Support
    Data Extraction
    Presentations
    Instagram
    Blog Writing
    Cold Calling
    Customer Support
    Email Communication
    Microsoft Office
    Communications
    Data Entry
  • $10 hourly
    I am a fulltime Customer Service Representative with 13 years of experience handling complex customer inquiries related to Card Member and Merchant Services, Travel, and E-commerce.
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Travel Planning
    Customer Service
    Sabre
    Data Entry
    Administrative Support
    Email Support
    Inbound Inquiry
    Online Chat Support
  • $10 hourly
    Hi there, I'm Ray. For over 3 years I've developed in the Communications field. Starting in 2020, I served as Assistant Copywriter for an emerging music blog project in both English and Spanish, publishing 12 exciting interviews with several musicians in the EDM scene. The last 2 years I worked for a Property Management Company as a Marketing Assistant / Copywriter, with over 500 ads published with an excellent converting rate. During my time in this position, the company grew 20% in managed properties due to the amazing reputation built in part to my successful ads' copy. I am comfortable working in groups and in multicultural environments since I have developed my experience in different countries across South America and have worked with people from all around the world. Furthermore, I am interested to enrich my skills from new challenges and experiences. The services I'm familiar with (though not limited to) are: -Content Writing, Copywriting, and Proofreading -Executive and Virtual Assistant -Data Research and Data Entry -Translation and transcription EN-ES-EN -Email handling -Administrative Support (Asana, Trello, G-Suite, Video Conference Platforms) As an adaptable and detail-oriented person, along with the skills I mentioned before I can provide great performance in order to achieve your goals and grow together. Let me know about your brand and feel free to mark a meeting. Thank you!
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Content Writing
    Administrative Support
    English to Spanish Translation
    Spanish to English Translation
    Writing
    Copywriting
    Email Communication
    Data Entry
    General Transcription
  • $35 hourly
    I am a seasoned Executive Assistant, bringing incredible organization skills, attention to detail, effective communication and an unparalleled focus on results. I have experience in inbox and calendar management, expense reporting, project management and systems creation. For the past 10 years I have worked in non-profit and educational settings and am able to quickly adapt and pick up new skills. I look forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Communications
    Scheduling
    Data Entry
    Administrative Support
    Draft Correspondence
    Executive Support
    Virtual Assistance
    Email Communication
    Google Workspace
    Light Project Management
    Task Coordination
  • $10 hourly
    I am a dedicated professional with a diverse background in customer support and virtual assistance. With three years of experience as a Helpdesk Technician at Stefanini Philippines, where I provided crucial IT support to Kraft Heinz in the Asia Pacific region, I honed my technical skills and customer-centric approach. Subsequently, I joined Kleeq, an e-commerce company, where I spent nearly three years as an Email Customer Support Specialist, serving customers with excellence and efficiency in a virtual work environment. During this time, I developed strong communication and problem-solving skills while contributing to the success of the company. Currently, I am thriving in my role as a Clinical Operations Virtual Assistant, working remotely through Upwork for Vitable Health, a prestigious healthcare company based in Philadelphia, USA. This position has allowed me to apply my expertise in administrative support to assist clinical operations, showcasing my adaptability and commitment to remote collaboration. With a solid foundation in IT support, e-commerce customer service, and clinical operations assistance, I bring a versatile skill set and a strong work ethic to any professional setting. My experiences across these diverse roles highlight my ability to excel in both technical and customer-focused domains, making me a valuable asset to any team or project.
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Virtual Assistance
    Slack
    Project Management
    Google Docs
    Microsoft Office
    Data Entry
    Customer Service
    Administrative Support
    Zendesk
  • $12 hourly
    I have been in Customer Service for five (5) years, four (4) years as an Individual Contractor as a Quality Assurance Specialist, and a Virtual Assistant. I provide client satisfaction, accurate information, and aims always to beat the deadline. I focus on providing the correct information and resolving problems and conflicts to provide the highest quality work. Skills • Customer Service • Quality Assurance • Phone Support • Email Support • Chat Support • Technical Support • Project Management • Business Development • Social Media Marketing • Lead Generation • Google Suite • Microsoft Office
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Data Entry
    Business Development
    Administrative Support
    Lead Generation
    Salesforce CRM
    Email Marketing
    Customer Service
    Social Media Marketing
    Social Media Management
  • $35 hourly
    Behind every successful business is someone like me - an assistant who knows how to get things done. I specialize in working one-on-one with C-Suite leaders and small business owners to strategically elevate their business, manage cross-functional projects, and maximize their time spent working. I've spent years perfecting an extensive list of skills that I can provide to business owners, entrepreneurs, and anyone with a business mindset that's in need of a little support. My areas of experience include: -Brand Strategy -Branding (small businesses, non-profits) -Brand Guidelines -Calendar Management -Data Entry -Blog Maintenance -Wordpress Maintenance -Mail Marketing (Physical) -Inbox Monitoring -Social Media Management -Content creation (Canva + Adobe) -Real Estate Office Assistance -Editing and Formatting Legal Documents -Pinterest Management -Sales Navigator -Scheduling/Setting Appointments -Asana Project Management -Online Customer Service Support -Google Analytics and Google My Business implementation -WIX website design -ShowIt website design -Salesforce project management -Honeybook management -Legal assistant work -Lead Gen -Cold Email Writing -Funnel Emails / Marketing Emails +more! Passionate about your business? As an experienced executive assistant and online business manager, I bring a wealth of knowledge and a unique skillset to the table. Let's join forces to streamline your daily work, elevate your opportunities, and give you back an extra hour in your day! ADDITIONAL CERTIFICATIONS: Professional Administrative Certification of Excellence (PACE), Project Management (Google Career Certificate), Digital Marketing & E-commerce Professional Certificate (Google Career Certificate), Google Suite (Google), Google Calendar (LinkedIn), Emotional Intelligence for Project Managers (LinkedIn), Creating Positive Conversations with Challenging Customers (LinkedIn), Intuit Bookkeeping Professional Certificate (Intuit)
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Brand Identity Design
    Brand Consulting
    Email Marketing
    Web Design
    Content Writing
    Google Analytics
    Administrative Support
    Google Workspace
    Branding & Marketing
    Canva
    Email Communication
    Microsoft Office
    Data Entry
  • $20 hourly
    Having gained extensive virtual experience, I continually find myself awestruck by the diversity and richness of various cultures worldwide. It's truly a privilege to engage with people from different backgrounds and immerse myself in their unique perspectives. This presents an invaluable opportunity for me to enhance my skills in customer service, adapting and evolving to meet the diverse needs and expectations of clientele from across the globe.
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Zendesk API
    Halo
    Shopify
    3CX
    Communications
    Phone Survey
    Administrative Support
    Email Communication
    Email
    Customer Satisfaction
    Customer Support
    Zendesk
    Phone Support
    Freshdesk
    Email Support
  • $30 hourly
    I have the skills to assistant in any manner necessary to complete a task. I am above average intelligence with years of work experience to bring to the table. I have a good work history with longevity. I'm reliable, dependable, good with meeting deadlines. I have worked extensively with Excel, Word, Google Docs, Adobe PDF, Email, Google Drive, Asana, AppFolio, Google Voice to mention a few. Interested in using my current skills as well as expand my knowledge base.
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    WhatsApp
    Zoom Video Conferencing
    Asana
    DocuSign
    Administrative Support
    Office Administration
    QuickBooks Online
    Data Entry
    Customer Service
    Computer Skills
    Microsoft Excel
    Scheduling
    Email Communication
  • $20 hourly
    Detail-oriented, bilingual Administrative Assistant with social media, web management and marketing experience. Experience in customer service, client management, email management, invoicing, and social media management. *Hubspot, SalesForce, ClickUp, Quickbooks, Canva, Adobe, Office
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Digital Marketing
    Bilingual Education
    Email Communication
    Administrative Support
    Writing
    Data Entry
    Invoicing
    Typing
    Salesforce
    Website Customization
    HubSpot
    Social Media Management
  • $20 hourly
    Hello, Feel free to call me Sue! I am a professional in the field of mental health with an MS degree. Very passionate about assisting clients who need their work done accurately and fast. It is my goal to provide quality service to those in need of quality work. My language skills include fluency in Turkish and English. I am proficient with Microsoft Office, Hootsuite, Hypefury, Google Sheets, Canva, etc. I specialize in data, research, calendar management, gatekeeping for higher-ups, and managing personal tasks. Looking forward to working with you!
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    Administrative Support
    Data Mining
    Personal Administration
    Microsoft PowerPoint
    Turkish
    Scheduling
    Executive Support
    English to Turkish Translation
    Turkish to English Translation
    Virtual Assistance
    Email Communication
    Data Entry
    Microsoft Word
  • $15 hourly
    Welcome to my profile! As a multi-skilled Virtual Assistant, I bring a comprehensive suite of services to help businesses thrive in the digital age. My expertise spans from optimizing websites for search engines to designing visually appealing web pages, creating engaging content, managing financial records, and implementing automation to streamline operations. Leveraging tools like Chat GPT, MidJourney, and Asana, I ensure that every project is handled efficiently and effectively, delivering results that exceed expectations. Let's work together to elevate your business to new heights. Skills Overview: SEO On-Page Optimization: Proficient in enhancing website visibility and search engine ranking through targeted keyword optimization, meta descriptions, and content relevancy. Web Design: Experienced in using platforms like Divhunt, Webflow, Squarespace, and WordPress to create professional, user-friendly websites tailored to meet business objectives. Content Creation and SEO Optimization: Skilled in generating compelling content optimized for SEO using tools like Canva, NeuronWriter, and Surfer SEO, ensuring your message reaches the intended audience. Bookkeeping: Adept at managing financial records with accuracy and precision, ensuring your business's financial health is always in check. Automation Solutions: Expertise in utilizing Zappier and Pabbly to automate repetitive tasks, increasing efficiency and allowing you to focus on core business activities. AI Integration: Familiar with AI tools such as Chat GPT and Bard to enhance customer interaction, content creation, and decision-making processes. Project Management: Proficient in using platforms like Asana, Infinity, Notion, and Monday to keep projects on track, within budget, and aligned with business goals. Why Choose Me?: Adaptability: Quickly adapt to new tools and technologies to provide the best solutions for your business. Quality and Precision: Commitment to delivering high-quality work that meets your specifications. Efficiency: Streamlined processes and automation to ensure tasks are completed promptly. Communication: Clear and consistent communication to keep you updated at every project phase. Ready to Get Started?: If you're looking for a Virtual Assistant who can offer more than just administrative support, let's connect. Together, we can drive your business forward, making sure every aspect of your digital presence is polished, optimized, and ready to impress. Contact me today to discuss how we can achieve your business goals together.
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    SEO Audit
    On-Page SEO
    Project Management
    Canva
    Virtual Assistance
    Social Media Management
    Administrative Support
    Automation
    Zapier
    Social Media Marketing
    Data Entry
    Microsoft Excel
    Google Docs
  • $15 hourly
    Computer Science Graduate, worked over 10,000 hours as a professional on Upwork since 2010 and I have 100% job success feedback as of this date from my clients, committed to continuing that. Experience in many projects, I can provide quality support as: ✅ Admin Specialist ✅ Data Analyst ✅ Virtual Assistant ✅ Video Editor ✅ Real Estate Assistant ✅ Project Manager ✅ Team Lead I have comprehensive understanding/experience of the following: ► Virtual Assistance on Administrative and Real Estate Tasks. ► Data Analysis, Management, Organization and Reporting. ► Video Editing, Audio Editing, Post Production and Quality Assurance. ► Video Intro/Outro, Promos and Compilations. ► Video Presentations, Sales Letters and Webinar Recordings. ► Real Estate Specialization in Multifamily / Apartment industry. ► Real Estate CRM Management, Market Research, Analysis and Lead Generation. ► Property Listings / Appraisals / Comps and Rent Roll Analysis. ► LoopNet / Costar / PropertyShark / O’Connor / CAD Search. ► Microsoft Office Suite with advance level skills in Access, Excel, Word, PowerPoint. ► Google Docs / Spreadsheets / Presentations / Drive, OneDrive Spreadsheets. ► Web Research, Product Research, Company and Contact Research. ► Slack, Trello, Favro, and REA for Task / Project Management. I prefer long term working relationship. I am a quick learner, have an analytical type mind and can pick up industry specific tools quite efficiently. Communication is very important and I am available to talk/chat for project discussions/meetings. I work hard to meet deadlines and complete the task at hand as required. Look forward to the opportunity to being an asset to your project/team. Thank You. Rehman Shahid
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Real Estate
    Video Editing
    Camtasia
    Market Analysis
    Project Management
    Video Post-Editing
    Administrative Support
    Database Administration
    Adobe Premiere Pro
  • $40 hourly
    A little background will give you some perspective about who I am. When my first child arrived during graduate school, I decided to make my family my first priority. The jobs that I took --either in the schools they attended or in a local family practice-- allowed me to have time to be full-time mom. Last month, my youngest son was admitted to college. Now, it is time to rebuild my career but I do not want to go back to programming. I found out I enjoy working with people. Because of my Bachelor's, it goes without saying that I am more than proficient in a variety of technologies. My favorite undergraduate class was process architecture. I have always enjoyed looking for the bottlenecks and analyzing data flow. I have decided to make office management my new career because I can then use my training and interact with peers. I strive for efficiency and reliability. I am a detail-oriented and problem-solving person. Be confident that I can organize information in a way that can be easily retrieved and will save future problems. I can multitask effectively and with initiative. During my work in the family practice, I learn to deal with real life-and-death problems with discretion and compassion. You can count on my experience to help you solve stressful situations.
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Mailchimp
    Business Management
    Administrative Support
    Customer Service
    Scripting
    Process Architecture
    Office Administration
    Database
    Scheduling
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How to Hire Top Executive Assistants

How to hire executive assistants

It takes a lot of planning and coordination to run a business. An executive assistant can write memos, train staff, schedule meetings, and handle all the other administrative tasks that keep your business running every day.

So how do you hire executive assistants? What follows are some tips for finding top executive assistants on Upwork.

How to shortlist professional executive assistants

As you’re browsing available executive assistant consultants, it can be helpful to develop a shortlist of the freelancers you may want to interview. You can screen profiles on criteria such as:

  • Industry fit. You want an executive assistant who understands the lingo and tools of your industry so they can slide right into your existing workflow.
  • Project experience. Screen candidate profiles for specific skills and experience (e.g., delegating tasks through Trello).
  • Feedback Check reviews from past clients for glowing testimonials or red flags that can tell you what it’s like to work with a particular executive assistant.

How to write an effective executive assistant job post

With a clear picture of your ideal executive assistant in mind, it’s time to write that job post. Although you don’t need a full job description as you would when hiring an employee, aim to provide enough detail for a contractor to know if they’re the right fit for the project.

An effective executive assistant job post should include:

  • Scope of work: From keeping meeting minutes to project management, list all the deliverables you’ll need.
  • Project length: Your job post should indicate whether this is a smaller or larger project.
  • Background: If you prefer experience with certain industries or software, mention this here.
  • Budget: Set a budget and note your preference for hourly rates vs. fixed-price contracts.

Ready to reduce the administrative burden of running a business? Log in and post your executive assistant job on Upwork today.

EXECUTIVE ASSISTANTS FAQ

What is an executive assistant?

An executive assistant is a secretary appointed to a high-level manager or professional. In addition to clerical tasks, an executive assistant might also need project management skills to delegate tasks to other professionals.

Here’s a quick overview of the skills you should look for in professional executive assistants:

  • Administrative support
  • Business planning and development
  • Strong written and verbal communication
  • Project management
  • Job-specific expertise

Why hire executive assistants?

The trick to finding top executive assistants is to identify your needs. Do you need someone to schedule important events, answer emails, and handle other office tasks? Will they also need job-specific skills such as event planning for an upcoming product launch?

The cost of your project will depend largely on your scope of work and the specific skills needed to bring your project to life.

How much does it cost to hire an executive assistant?

Rates can vary due to many factors, including expertise and experience, location, and market conditions.

  • An experienced executive assistant may command higher fees but also work faster, have more-specialized areas of expertise, and deliver higher-quality work.
  • A contractor who is still in the process of building a client base may price their executive assistant services more competitively.

Which one is right for you will depend on the specifics of your project.

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